Marissa Bowling
Tampa,FL
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Publix
Tampa , FL
03.2022 - Current
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Complied with all health and safety regulations while performing job duties.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Welcomed customers, offering assistance to help find store items.
- Provided excellent customer service by helping customers locate items they were looking for.
- Processed customer payments quickly and returned exact change and receipts.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Greeted customers promptly and responded to questions.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Answered customers' questions and provided information on store procedures or policies.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Exceeded customer satisfaction by finding creative solutions to problems.
Car Wash Attendant
woodies wash shack
Tampa , FL
01.2020 - 02.2022
- Vacuumed interiors, cleaned windows, and dusted dashboards for a complete clean.
- Applied waxes or masking materials to vehicles to preserve, protect or restore color or condition.
- Operated cash register and processed cash, credit card and check payments.
- Replenished supplies and reported low inventory levels to management.
- Ordered and restocked supplies to keep workplace operating smoothly.
- Conducted quality checks to ensure each vehicle met the company's standards.
- Greeted customers and explained car wash options thoroughly.
- Assisted customers with selection of car wash packages and add-on services.
- Maintained cleanliness and organization of the work area.
- Operated cash register to process customer payments.
- Worked closely with team members to ensure efficient service delivery.
- Received payment from customers in exchange for services rendered.
- Assisted with marketing promotions and distributed flyers when necessary.
- Stocked shelves with cleaning materials and supplies needed for each job.
- Disassembled and reassembled machines or equipment or removed and reattached vehicle parts or trim.
- Ensured all safety protocols were followed during the car wash process.
- Dried vehicles using towels and air blowers to prevent water spots.
- Adhered to company policies and procedures relating to customer service standards.
- Applied wax, polish, and other finishing products for added shine and protection.
- Inspected parts, equipment and vehicles for cleanliness, damage and compliance with standards or regulations.
- Guided vehicles onto the conveyor belt accurately and safely.
- Greeted customers and answered questions regarding services offered.
- Performed minor maintenance tasks on car wash equipment.
- Prepped vehicles for washing, including removing large debris and applying pre-wash solutions.
- Operated car wash machinery and monitored its functionality.
Education
High School Diploma -
Robinson HighSchool
Tampa, FL05-2024
Skills
- Drawer management
- Check processing
- Order coordination
- Customer focus
- Point-of-sale system
- Product recommendations
Affiliations
- i played soccer ever since i was three years old.
Accomplishments
- All A's and B's throughout highschool
Languages
English
Professional
Timeline
Customer Service Cashier
Publix
03.2022 - Current
Car Wash Attendant
woodies wash shack
01.2020 - 02.2022
High School Diploma -
Robinson HighSchool