Marissa Bragg
Summary
Adaptable and resourceful individual with experience in hospitality and fulfillment roles. Skilled in managing operations and resolving customer conflicts, contributing to a positive team environment, and enhancing overall service quality.
Overview
5
5
years of professional experience
Work History
Fulfillment Associate
Lowes Home Improvement
03.2025 - Current
- Received and processed incoming inventory shipments for efficient operations.
- Collaborated with team members to meet daily fulfillment goals efficiently.
- Filled orders according to defined standards using the standard picking system.
Host
Block Rock bar and grill
09.2024 - Current
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Resolved conflicts between customers when necessary.
- Greeted incoming guests to escort to assigned dining area and present menus.
Barista
Rey Rey Cafe
02.2024 - 12.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Barista
GreenHaus Coffee
05.2024 - 08.2024
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Barista
Winans Chocolate & Coffees
10.2020 - 08.2024
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
Education
Cosmetology License -
Creative Images Institute of Cosmetology
Centerville, OH06.2026
Associate of Science - Business Administration
Wright State University
Dayton, OH12.2024
High School Diploma - undefined
Piqua High School
Piqua, OH05.2023
Skills
- Customer service
- Communication skills
- Problem resolution
- Willing to learn
- Forklift operation
- Teamwork and collaboration
Languages
English - Full Professional
ASL - Elementary
Timeline
Fulfillment Associate
Lowes Home Improvement
03.2025 - Current
Host
Block Rock bar and grill
09.2024 - Current
Barista
GreenHaus Coffee
05.2024 - 08.2024
Barista
Rey Rey Cafe
02.2024 - 12.2024
Barista
Winans Chocolate & Coffees
10.2020 - 08.2024
Associate of Science - Business Administration
Wright State University
High School Diploma - undefined
Piqua High School
Cosmetology License -
Creative Images Institute of Cosmetology