Summary
Overview
Work History
Education
Skills
Professional Skills
Certification
Systems
References
Timeline
Generic

Marissa Brooks

Frisco,Tx

Summary

Schedule coordinator with expertise in Scheduling procedures and activities. Forward-thinking leader with success in tactical and strategic planning and organizational roadmap development. Highly responsive to company and client needs. Experienced Emergency Department Technician offering Six year background in a high volume high acuity level emergency department. Proven leader successful in working as part of a team to deliver high-quality care and achieve optimal patient outcomes. Also a compassionate Labor and Delivery tech with a superior ability to multitask and communicate with doctors and families. Successful at preparing for emergency C-sections and numerous forms of birth coaching and assisting in deliveries. Committed to providing best-in-class patient and family care.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Medical Assistant

Family Medicine At Willow Bend
Plano, Texas
10.2021 - 04.2022
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Obtained pre- and post-treatment vital signs and weight.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Obtained all prescribed laboratory testing.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Taught patients about medications, procedures and care plan instructions.

Triage Nurse/ Surgery Scheduler

Be Womens Health And Wellness
Frisco, TX
08.2021 - Current
  • Expertly managed planning, scheduling and coordination of outpatient procedures.
  • Verified insurance coverage and obtained pre-authorizations.
  • Educated patients about surgeries and provided treatment plan documentation.
  • Checked patients in and out and collected payments.
  • Reviewed medical histories and current information to provide accurate information to surgeons.
  • Coordinated with facilities to set up surgeries for 3 physicians.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Answered phone calls and messages for 7-physicians of family practice, and OB/GYN medical facility, scheduling appointments and handling patient inquiries.
  • Received and routed laboratory results to correct clinical staff members.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Registered and verified patient records before triage with most up-to-date information.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Verified insurance for IUD/Nexplanon procedures and scheduled with appropriate times and physicians.

Medical Assistant

High Risk Pregnancy Doctors
Frisco, Texas
10.2020 - 08.2021
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained pre- and post-treatment vital signs and weight.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Prepared initial patient charts for admission.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Ordered and prepared reagents and supplies.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures and care plan instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Started IVs, Give injections needed, and draw blood for genetic testing.

Front Desk Coordinator

Envision Physican Services
Plano, TX
10.2019 - 10.2020
  • Ran end-of-day reports and batches and notified staff of necessary corrections and resolutions.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
  • Scheduled appointments in computer system.
  • Maintained office supplies by taking inventory and submitted orders for low-stock items.
  • Verified patient demographic information, copied documentation and directed to provided information.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

labor and delivery tech

Medical City Plano
Plano, TX
04.2018 - 10.2019
  • Checked in patients quickly with adequate information. 
  • Assisted doctors/nurses in monitoring baby and mother health during labor. 
  • Took records of birthdays and times.
  • Monitored fluid intake and output levels.
  • Ensured HIPAA compliance.
  • Assisted patients with daily functions.
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow.

Emergency Room Technician

Methodist Charlton Medical Center
Dallas, TX
07.2012 - 04.2018
  • Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
  • Worked with nurses to assess patients and prepare them for tests and procedures.
  • Safely transported patients by wheelchair, stretcher or bed to other units.
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
  • Quickly responded to codes and cardiac monitor alarms.
     
  • Cleaned, maintained and restocked treatment areas.
  • Maintained all confidential personnel files, license and CPR compliance records.
  • Followed infection control procedures.
  • Performed pregnancy tests and sent specimens for laboratory testing.
  • Performed vitals/glucose testing and assisted in administering injections and urinalysis.

Education

High School Diploma -

Hubbard High School
Hubbard, TX
2012

Associate of Arts - Pre- reqs for nursing

Hill College
Hillsboro

Associate of Arts - Pre reqs for nursing

Collin College
McKinney, TX

Skills

Pct/MA Skills

  • Critical care thinking
  • Venipuncture/blood draw expert
  • Read EKGs/perform EKGS
  • Start IVs
  • Give injections
  • Stroke Knowledge
  • Trauma Knowledge
  • Transport Patients
  • Assist with Care
  • Wound care
  • NST monitoring
  • Scheduling
  • Phone Call Direction
  • Multi-Line Phone Systems
  • Medical Records Management
  • Visitor Check-In Skills
  • Appointment Setting
  • Insurance Knowledge
  • Time management
  • Problem-solving skills

Telemetry skills

  • Stemi knowledge
  • Answer EMS calls
  • Activate Stemi/Trauma
  • Take pt off monitor
  • Vitals
  • Assist with sonograms
  • Secretary duties
  • Putting charges in
  • Assisting in deliveries

Professional Skills

Coordinating and organizing schedules

Effective Interpersonal communication

Remaining Calm in stressful situations

Remaining professional in situations


Certification

  • CPR certified through American Heart Association EXP:05/2022
  • ACLS EXP:05/2022
  • CNA EXP:08/2023

Systems

Systems I am familiar with:
Meditech
Epic
Spacelabs
Onepush
Lifenet
XchangeER
NEDOCS

CPN

E clinical works(ECW)

Zotec

References

Kathyrn Anderson, FNP (806) 239- 9152

Jason Foster (832) 527- 8342

Holly Garling (972) 802- 8619


Timeline

Medical Assistant

Family Medicine At Willow Bend
10.2021 - 04.2022

Triage Nurse/ Surgery Scheduler

Be Womens Health And Wellness
08.2021 - Current

Medical Assistant

High Risk Pregnancy Doctors
10.2020 - 08.2021

Front Desk Coordinator

Envision Physican Services
10.2019 - 10.2020

labor and delivery tech

Medical City Plano
04.2018 - 10.2019

Emergency Room Technician

Methodist Charlton Medical Center
07.2012 - 04.2018

High School Diploma -

Hubbard High School

Associate of Arts - Pre- reqs for nursing

Hill College

Associate of Arts - Pre reqs for nursing

Collin College

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Marissa Brooks