Marissa Cantu
Stockton,CA
Summary
Enthusiastic and upbeat professional with a 9 year background of boosting establishment reputation through delivery of unmatched service. Skilled in customer service, working under pressure, and adapting to new situations and challenges. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Sales Lead Generator
Honeys Air & Solar
Modesto, CA
04.2023 - Current
- Collected appointments from customers for HVAC services.
- Developed and implemented sales strategies to increase customer base.
- Maintained and organized presentable merchandise to drive continuous sales.
- Used the ability to communicate effectively with diverse people to set leads, while listening to the needs and wants of customers.
- Handled customer inquiries regarding product features and pricing.
Housekeeper
Merry Maids
Lodi, CA
02.2020 - 04.2023
- Demonstrated the ability to read, interpret and follow written instructions properly.
- Performed post-cleaning inspection of the house and conducted quality control activities.
- Responded to and reported all significant residential issues in a prompt manner.
- Kept smiles on the homeowner's faces and always fulfilled their wishes and desires of their home.
Waitress
Chucks Hamburgers
Stockton, CA
01.2015 - 08.2020
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Worked with POS system to place orders, manage bills, and handle complimentary items of dissatisfied customers.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Remained calm and professional in a fast-paced environment.
Education
High School Diploma -
Lathrop High School
Lathrop, CA05-2015
Skills
- Verbal and written communication
- Telephone and email etiquette
- Customer Service
- Cash Handling
Affiliations
- Fostering animals
- Painting
- Writing
- Makeup Artistry
Accomplishments
- BeTech Culinary Certificate
- ServSafe Certificate
Timeline
Sales Lead Generator
Honeys Air & Solar
04.2023 - Current
Housekeeper
Merry Maids
02.2020 - 04.2023
Waitress
Chucks Hamburgers
01.2015 - 08.2020
High School Diploma -
Lathrop High School
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