Marissa Carlson
Attleboro,MA
Summary
Proven professional with a track record of enhancing customer satisfaction and streamlining order processes at Broadway Dance Studio. Excels in organizational skills and problem-solving, significantly improving data management and client relations. Demonstrates a strong work ethic and expertise in online order fulfillment, ensuring accuracy and efficiency in a fast-paced environment. Hard worker and loves to strive in what I do and accomplish.
Overview
16
16
years of professional experience
Work History
Shopper
Instacart
Attleboro, MA
09.2021 - Current
Administrative Assistant
Broadway Dance Studio
Cumberland Ri
09.2008 - 06.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
N/A - Dance
Dean College
Franklin, MAAssociate Of General Studies -
Lincoln High School
Lincoln, RI06.1995
Skills
Strong Work Ethic
Online order fulfillment
Mobile payment processing
Supply Chain Understanding
Customer Service
Relationship Building
Planning and Organization
Verifying Order Accuracy
Prioritizing Orders
Documentation And Reporting
Online Order Processing
Time Management
Problem-Solving
Multitasking
Excellent Communication
Organizational Skills
Timeline
Shopper
Instacart
09.2021 - Current
Administrative Assistant
Broadway Dance Studio
09.2008 - 06.2022
N/A - Dance
Dean College
Associate Of General Studies -
Lincoln High School