Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
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Marissa Cervantes

Cheyenne,WY

Summary

Dedicated Army veteran with strong problem-solving skills, a thirst for knowledge, and exceptional communication abilities. Embraces new challenges and actively works towards advancing organizational objectives with unwavering dedication and enthusiasm. Committed to utilizing skills and experiences to contribute to team success and make a positive impact.

Overview

4
4
years of professional experience
2
2
Certifications

Work History

Assistant Store Manager

FYE
Cheyenne, WY, WY
11.2024 - 06.2025
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Store Manager

Claire's
Cheyenne, US, WY
08.2024 - 11.2024
  • Trained and mentored new employees on company policies, procedures, and product knowledge
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Utilized point-of-sale systems effectively for accurate tracking of sales transactions, returns, exchanges, etc
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Interacted well with customers to build connections and nurture relationships.

Assistant Manager

Zumiez
Cheyenne, US, WY
07.2024 - 09.2024
  • Assist the store manager in maximizing sales results in merchandising and operations; maintain personal results while training and directing the team to provide customer service
  • Execute product direction and make store specific product decisions to drive sales results
  • Open and close the store by reconciling the register, markdowns, transfers, promotion set up, inventory audits and store execution audits
  • Generated repeat business through exceptional customer service.

Associate

In-N-Out Burger
Lake Havasu City, US, AZ
01.2023 - 07.2023
  • Host, Cashier, Counter Handout and Prep
  • Ability to run a cash register and tend to customers' needs and wants
  • Cleaning excessively and keeping self clean and neat
  • Ability to handle very fast-paced, stressful environments and calm others

Courtesy Clerk

Safeway
Lake Havasu City, US, AZ
01.2023 - 07.2023
  • Ability to work in heat and outdoors
  • Ability to tend to customers needs and wants
  • Cleaning excessively and keeping self clean and neat
  • Ability to handle very fast-paced, stressful environments and calm others
  • Ability to Multi-task and lift heavy objects

Recreation Aide

Lake Havasu City
Lake Havasu City, US, AZ
01.2021 - 12.2022
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
  • Promoted a positive classroom environment by establishing clear expectations and consistently enforcing behavior guidelines.

Education

Bachelor of Science - Criminal Justice

American InterContinental University
Cheyenne, WY
2027

High School Diploma -

Lake Havasu High School
Lake Havasu City, AZ
2023

Skills

    • Classroom management

    • Self-defense techniques

    • Forensic science student

    • Management

    • Veteran Experience

    • Ability to obtain a security clearance

    • Firearms proficiency

    • Strong leadership skills

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Certification

Food Handler, Current

Military Service

United States Army

Dedicated and disciplined U.S. Army veteran with honorable service. Proven expertise in Military Intelligence combined with unwavering commitment to mission success. Adept at leading teams under pressure, adapting to dynamic environments, and executing tasks with precision. Possesses exceptional problem-solving skills and a strong work ethic shown through rigorous military training and real-world operational experiences. (Prior TS Clearance)

Timeline

Assistant Store Manager

FYE
11.2024 - 06.2025

Store Manager

Claire's
08.2024 - 11.2024

Assistant Manager

Zumiez
07.2024 - 09.2024

Associate

In-N-Out Burger
01.2023 - 07.2023

Courtesy Clerk

Safeway
01.2023 - 07.2023

Recreation Aide

Lake Havasu City
01.2021 - 12.2022

Bachelor of Science - Criminal Justice

American InterContinental University

High School Diploma -

Lake Havasu High School

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