Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic

Marissa Chester

Westerville,OH

Summary

Motivated Team Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Resourceful in balancing customer, company and employees. I am also skilled in table arrangement, customer service and order placement. With several years of hands on experience I will say that I am a strong communicator with outstanding multitasking and organizational abilities. Something I take pride in is how hardworking and detail-oriented I am.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Leader

Crumbl Cookies
Columbus, OH
08.2023 - 11.2024
  • Supervised and led employees to maintain productivity and customer service levels.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.

Server

tupelo honey
Columbus
03.2022 - 08.2023
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Prepared drinks according to standard recipes.

Cake Decorator

Tous Les Jours Bakery
Columbus, Ohio
02.2021 - 12.2022
  • Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
  • Monitored inventory levels of baking supplies and alerted management when restocking was necessary.
  • Cut and shaped dough for rolls, bread and various pastries.

Education

High School Diploma -

Thomas Worthington
Columbus, Ohio
05-2021

Some College (No Degree) - Psychology

Columbus State Community College
Columbus, OH

Skills

  • Verbal and written communication
  • Creative problem solving
  • Customer service focus
  • Team collaboration and leadership
  • Food safety
  • Decorating skills

Languages

English
Native/ Bilingual
Spanish
Limited

Affiliations

  • ceramics
  • cooking
  • hosting private dining experiences
  • reading
  • small business owner

Certification

  • food safety certification

Timeline

Shift Leader

Crumbl Cookies
08.2023 - 11.2024

Server

tupelo honey
03.2022 - 08.2023

Cake Decorator

Tous Les Jours Bakery
02.2021 - 12.2022

High School Diploma -

Thomas Worthington

Some College (No Degree) - Psychology

Columbus State Community College
Marissa Chester