Summary
Overview
Work History
Education
Skills
Timeline
Manager

Marissa Cordova

Sacramento,CA

Summary

Sharp individual with team player attitude and well-honed skills in customer service and restaurant knowledge. Talented server/manager with expert team leadership, planning and organizational skills built during successful career. Diligent trainer and mentor with exceptional management abilities and results-driven approach; looking for a part time host/serving position.

Overview

13
13
years of professional experience

Work History

Manager

Sacramento Root Canal Specialists
Sacramento, CA
01.2019 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
  • Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments
  • Created and implemented aggressive action plan to address pressing cost control needs

Scheduling Coordinator

Pacific Dental Services
Fair Oaks, CA
01.2017 - 01.2019
  • Filling the daily schedule for general and specialty doctors production needs
  • Running the entire front office (Customer service, phone calls, scheduling, checking patients in and out)
  • Managing the back office assistants to ensure the large, fast pace office is running smoothly

Server, Host, and Manager

Wicked West BBQ Restaurant
West Sacramento, CA
01.2011 - 01.2017
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction
  • Watched dining area staff to evaluate server loads and calculate accurate wait times
  • Outlined marketing strategies and developed collateral in close collaboration with product management personnel
  • Documented reservations, alerted servers and managers of large groups and prepared seating
  • Hosted, Served, Managed

Education

High School Diploma -

C.K. McClatchy
Sacramento, CA
06.2012

Some College (No Degree) - Sociology

Sacramento City College
Sacramento, CA

Skills

  • 10 years with customer service
  • Staff management
  • Client relations strength
  • Personable
  • Detail-oriented
  • Quick learner
  • Consistently meets sales goals

Timeline

Manager

Sacramento Root Canal Specialists
01.2019 - Current

Scheduling Coordinator

Pacific Dental Services
01.2017 - 01.2019

Server, Host, and Manager

Wicked West BBQ Restaurant
01.2011 - 01.2017

High School Diploma -

C.K. McClatchy

Some College (No Degree) - Sociology

Sacramento City College
Marissa Cordova