Marissa Fazio
Port Saint Lucie,FL
Summary
Detail-oriented front office and administrative professional with extensive experience in data entry, billing, record maintenance, and customer-facing office operations. Proven ability to manage phones, scheduling, filing systems, and confidential family records with exceptional accuracy and professionalism. Background includes leadership and staff management in preschool and athletic settings, complemented by strong organizational skills and a commitment to delivering high-quality service. Recognized for efficiency, reliability, and the capacity to multitask effectively in fast-paced environments.
Overview
27
27
years of professional experience
Work History
Manager
Coastal Enrichment Academy Preschool Co-Op
Stuart, FL
04.2025 - 10.2025
- Answered and directed phone calls, filed documents, performed data entry and handled billing.
- Handled administrative and data entry work for staff.
- Maintained accurate family records with thorough data entry and regular database updates.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Enhanced classroom engagement by incorporating hands-on activities and group projects.
- Developed strong relationships with parents, fostering open communication and collaboration in support of each child''s development.
- Established positive relationships with students and families.
Office Administrative Assistant
Coastal Dreams Sports Ctr LLC
Stuart, FL
07.2024 - 03.2025
- Data entry
- Gymnastics team coach
- Provided day to day scheduling for staff
- Provided clerical support
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
Manager
United Gymnastics Academy
Port Saint Lucie, FL
05.2022 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Head competitive gymnastics team coach
- Scheduled/ Entered competitions
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved safety procedures to create safe working conditions for workers.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Gymnastic Coach
All Around Gymnastics
Port Saint Lucie, FL
01.2011 - 04.2022
- Head Gymnastics coach
- Gymnastics Pre-school director
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Prepared athletes for competitions by conducting focused drills, mock meets, or other simulation exercises prior to the event date.
Education
High School Diploma -
Howell High School
Farmingdale, NJ06-2000
Skills
- Billing and payment processing
- Data entry
- Office administration
- Time management
- Customer service
- Staff management
- Shift scheduling
- Schedule preparation
- Multitasking Abilities
- Staff training
- Scheduling and coordinating
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager
Coastal Enrichment Academy Preschool Co-Op
04.2025 - 10.2025
Office Administrative Assistant
Coastal Dreams Sports Ctr LLC
07.2024 - 03.2025
Manager
United Gymnastics Academy
05.2022 - 07.2024
Gymnastic Coach
All Around Gymnastics
01.2011 - 04.2022
High School Diploma -
Howell High School