Marissa Fox
Hazleton
Summary
Encouraging manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer service and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Supervisor
CBE Companies Inc.
06.2015 - Current
- Take over escalated calls.
- Complete skip traces on customers.
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored team members on operational procedures and best practices.
- Conducted performance evaluations, providing feedback to foster professional development.
- Resolved conflicts and addressed employee concerns to maintain a positive work environment.
- Analyzed operational metrics to identify trends and drive strategic decision-making.
- Collaborated with management to develop training programs that increased team effectiveness.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Swine Technician
Pipestone System
01.2013 - 06.2015
- Performed essential morning chores, including cleaning and organizing, to support daily routines.
- Complete end of the day paperwork using Microsoft Excel.
- Worked in farrowing barn assisting farrowing sows and caring for piglets
- Power-washed and sanitized farrowing rooms.
- Assisted in the breeding barn by helping to heat check, artificially inseminate, and pregnancy check sows.
- Processed piglets by give shots, docking tail, and castration.
- Managed daily care and feeding of swine, ensuring optimal health and growth.
- Conducted routine health assessments, identifying early signs of illness or distress.
- Participated in ongoing training programs to stay current on industry best practices, enhancing overall effectiveness as a Swine Technician.
- Supported continuous improvement initiatives by actively participating in team meetings, offering suggestions for process enhancements, and implementing new strategies as directed.
- Improved herd health through diligent monitoring and timely reporting of any signs of illness or injury.
- Promoted animal welfare by consistently following company guidelines for ethical treatment and handling procedures.
Cashier
Dollar Tree
07.2011 - 09.2012
- Assisted with purchases and locating items.
- Unloading products from the semi on weekly basis.
- Stock product on shelves.
Education
High School Diploma -
Sumner Fredericksburg High School
Sumner, IA4 2011
Skills
- Team-oriented
- Records maintenance
- Scripted conversations
- Collections/payment processing
- Recordkeeping abilities
- Time management
- Focused and detail-oriented
- Hardworking
- Decision making skills
- Excellent oral and written communication
- Customer service
- Employee motivation
- Staff development
- Operations management
- Public speaking
- Microsoft experience
- Coaching and training
- Problem-solving
- Multitasking Abilities
- Computer skills
- Adaptability and flexibility
- Positive attitude
Certification
ACA Certified for third party Collections
Timeline
Supervisor
CBE Companies Inc.
06.2015 - Current
Swine Technician
Pipestone System
01.2013 - 06.2015
Cashier
Dollar Tree
07.2011 - 09.2012
High School Diploma -
Sumner Fredericksburg High School