Marissa Garza
Laredo,TX
Summary
Efficient professional in medical administrative support, known for high productivity and ability to complete tasks swiftly. Specialized skills include patient scheduling, medical billing, and records management. Excel in communication, organization, and adaptability, ensuring seamless office operations and positive patient interactions.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Border Clinic
Laredo, TX
2022.07 - Current
- Handled a high volume of calls, ensuring accurate connection to requested staff.
- Created patient charts while verifying accuracy of required documentation.
- Coordinated appointments, enhancing patient satisfaction.
- Managed incoming faxes and ensured accurate documentation.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Front Desk Receptionist
Vital Med Urgent Care
Laredo, TX
2019.05 - 2021.11
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Reached out to patients for appointment confirmations and additional information.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Handled incoming calls, routing them to appropriate medical staff.
- Conducted patient intake interviews to collect medical information and insurance details.
Education
Associate of Science - Biology
Laredo Community College
Laredo, TX2015-07
Skills
- Patient Care Coordination Skills
- Inpatient Treatment Expertise
- Professional Telephone Communication
- Effective Scheduling Skills
- Medical records management
- Microsoft office
- Problem-solving skills
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Medical Receptionist
Border Clinic
2022.07 - Current
Front Desk Receptionist
Vital Med Urgent Care
2019.05 - 2021.11
Associate of Science - Biology
Laredo Community College