Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marissa Guidry

Houston

Summary

Highly motivated and customer-focused professional with over 15 years of experience in diverse roles, including banking, insurance, travel management, and logistics. Proven ability to provide exceptional service, build strong relationships, and achieve sales goals. Demonstrated proficiency in handling complex tasks, managing customer needs, and working independently and as part of a team. Seeking a challenging and rewarding position where I can leverage my skills and contribute to a successful organization.

Overview

22
22
years of professional experience

Work History

Accounting Assistant

Lady BG Productions

Centurion Membership Manager

American Express
04.2022 - 02.2024
  • Managed travel arrangements for high-net-worth clientele, booking hotels, flights, and car services
  • Researched and fulfilled concierge requests, exceeding customer expectations
  • Maintained and managed credit card accounts, ensuring accuracy and compliance

Insurance Agent

Select Quote
08.2021 - 04.2022
  • Conducted comprehensive needs assessments to understand customer requirements and identify the most suitable Medicare products
  • Successfully matched customers with insurance plans that met their individual needs, resulting in high customer satisfaction

Transportation Driver

United Airlines
01.2020 - 05.2020
  • Transported and loaded food and beverages onto aircraft, adhering to strict safety and time constraints
  • Organized and efficiently loaded transportation trucks, ensuring optimal space utilization

Warehouse Associate

Amazon
07.2019 - 12.2019
  • Scanned products using handheld scanners, accurately capturing information for inventory and order fulfillment
  • Visually inspected items for damage, ensuring quality control and customer satisfaction
  • Physically placed items onto shelves, contributing to a smooth and efficient fulfillment process

Insurance Agent

InIncrease Financial
01.2017 - 03.2019
  • Generated leads and compiled lists of potential clients for outreach and sales activities
  • Provided exceptional customer service, catering to clients' evolving insurance needs by selling life, health, and disability insurance

Telephone Banker

JP Morgan Chase
07.2012 - 01.2017
  • Responded to inquiries regarding consumer deposits and other financial transactions, providing accurate and timely information
  • Successfully promoted and sold bank products and services, exceeding sales targets
  • Nurtured existing relationships and developed new customer connections, contributing to overall client growth

Teller/Customer Service Representative

Wells Fargo Bank
07.2010 - 10.2011

Teller/Customer Service Representative

First Bank
02.2009 - 08.2009

Sales Associate

Sony
01.2008 - 01.2009

Sales Associate, Electronics Dept.

Sears
01.2005 - 01.2008

Sales Associate

Circuit City
01.2002 - 01.2005

Education

Bachelor of Arts - Business Administration

Lamar University
Beaumont, TX
05.2007

High School Diploma -

Ozen High School
Beaumont, TX
05.2004

Skills

  • Customer Service
  • Sales & Marketing
  • Travel Management
  • Insurance Products & Services
  • Banking & Financial Services
  • Logistics & Warehouse Operations
  • Communication (Verbal & Written)
  • Microsoft Office Suite
  • Time Management
  • Teamwork

Timeline

Centurion Membership Manager

American Express
04.2022 - 02.2024

Insurance Agent

Select Quote
08.2021 - 04.2022

Transportation Driver

United Airlines
01.2020 - 05.2020

Warehouse Associate

Amazon
07.2019 - 12.2019

Insurance Agent

InIncrease Financial
01.2017 - 03.2019

Telephone Banker

JP Morgan Chase
07.2012 - 01.2017

Teller/Customer Service Representative

Wells Fargo Bank
07.2010 - 10.2011

Teller/Customer Service Representative

First Bank
02.2009 - 08.2009

Sales Associate

Sony
01.2008 - 01.2009

Sales Associate, Electronics Dept.

Sears
01.2005 - 01.2008

Sales Associate

Circuit City
01.2002 - 01.2005

Accounting Assistant

Lady BG Productions

Bachelor of Arts - Business Administration

Lamar University

High School Diploma -

Ozen High School
Marissa Guidry