Marissa Haak
Dumont,MN
Summary
Detail-oriented with a long history of customer service and office administration. I find importance in time management and organization skills, to help make daily tasks go seamless as possible.
Overview
13
13
years of professional experience
Work History
Campus Store Manager
Alexandria Technical & Community College
Alexandria , MN
06.2022 - Current
- Manage daily store operations and maintain inventory.
- Hire, train and supervise student workers.
- Planned promotional sales each semester to increase store engagement.
- Collaborated with various vendors to source unique retail merchandise items.
- Purchase supplies for all college programs, faculty, and staff when requested.
- Provide quotes for those requesting custom products.
- Process invoices from incoming special orders and product.
- Assist customers as they come into the store.
Office Manager/Purchasing
Duininck Concrete & Construction Supplies
Alexandria , MN
03.2020 - 06.2022
- Purchased products based on project requirements and special-order requests to ensure timely availability.
- Contacted vendors to obtain competitive pricing and ensure product availability.
- Invoicing product as it goes out to the appropriate customer.
- Created quotes for projects and sent them to the appropriate customer.
- Scheduling trucks for deliveries.
- Answered phones, transferred calls, addressed inquiries, and processed incoming orders.
- Prepared timecards for payroll.
- Review all the necessary paperwork with new hires.
- Compiled year-end financial documents for review.
Consumer Banker 1
Bremer Bank
Alexandria , MN
09.2017 - 03.2020
- Greeted clients upon arrival to create a welcoming atmosphere.
- Ensure clients were in the appropriate banking packages.
- Process personal and business deposits.
- Processed change orders promptly to ensure customer satisfaction.
- Performed account maintenance to ensure accuracy and compliance.
- Monitored accounts for fraudulent activity to maintain security and trust.
- Answer phones and transfer to the appropriate place, see if I can assist them first.
- Determined how much money we needed to order for the upcoming week from the Federal Reserve.
Phlebotomy Technician
Alomere Health
Alexandria, Minnesota
04.2016 - 12.2017
- Performed routine and timed blood draws.
- Collected blood samples in a timely fashion
- Performed arterial blood draws.
- Ensured patient comfort during procedures to enhance overall experience and cooperation.
- Maintained optimal stock of blood drawing and lab supplies to ensure efficient operations.
- Followed infection control, sharps disposal, biohazardous waste disposal, and personal protective equipment procedures to safeguard patient health.
- Assisted with traumas, code blues, and critical care codes.
Motorclothes Sale Associate
Apols Harley Davidson
Alexandria , MN
04.2015 - 07.2017
- Guided customers in selecting products tailored to their needs.
- Welcomed customers upon entering the store.
- Assisted with choosing the upcoming season's merchandise.
- Restocked and organized clothes, shoes, and accessories to ensure optimal product availability.
- Answered phones and transferred to the appropriate department.
- Handled external orders between dealerships.
Certified Nursing Assistant
Edgewood Vista Senior Living
Alexandria , MN
09.2014 - 10.2015
- Provided personal hygiene care, including bathing and dressing residents, to promote health and well-being.
- Met residents' health and safety requirements.
- Performed routine toileting for assigned residents.
- Charted at the end of each shift on assigned residents.
- Participated in daily activities with residents.
- Spent quality time to personally know residents
- Weekly cleaning of each resident’s room.
Sales Associate
Holiday Gas Station
Alexandria , MN
04.2013 - 10.2014
- Greeted customers upon entry, creating a welcoming atmosphere.
- Helped customers check out after they had everything they needed.
- Restocked and organized supplies, ensuring availability for customers.
- Stocked shelves and refrigerator section.
- Maintained store cleanliness and organization. the appearance of the store inside and outside.
Education
Certificate -
Alexandria Technical College
Alexandria, MN05-2016
High School Diploma -
Jefferson High School
Alexandria, MN05-2014
Skills
- Customer relationship management
- Invoicing process
- Inventory management
- Office administration
- Time management
- Multitasking and organization
- Attention to detail
- Customer service
Timeline
Campus Store Manager
Alexandria Technical & Community College
06.2022 - Current
Office Manager/Purchasing
Duininck Concrete & Construction Supplies
03.2020 - 06.2022
Consumer Banker 1
Bremer Bank
09.2017 - 03.2020
Phlebotomy Technician
Alomere Health
04.2016 - 12.2017
Motorclothes Sale Associate
Apols Harley Davidson
04.2015 - 07.2017
Certified Nursing Assistant
Edgewood Vista Senior Living
09.2014 - 10.2015
Sales Associate
Holiday Gas Station
04.2013 - 10.2014
Certificate -
Alexandria Technical College
High School Diploma -
Jefferson High School