Marissa Hagen
Sun Prairie,WI
Summary
Results-driven Inside Sales Representative with a strong history at Pye Barker in customer service and relationship management. Proficient in CRM software to optimize service delivery and boost revenue growth. Recognized for attention to detail and effective communication strategies, leading to enhanced client satisfaction and streamlined sales processes.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
Pye Barker
01.2022 - 11.2025
- Managed inbound and outbound sales calls to drive revenue growth.
- Developed strong relationships with clients through effective communication and follow-up strategies.
- Utilized CRM software to track sales activities and customer interactions for improved service delivery.
- Collaborated with marketing team to align sales strategies with promotional campaigns, enhancing lead generation efforts.
Manager
Highland Management
07.2018 - 11.2022
- Streamlined project workflows to increase team efficiency and meet deadlines.
- Developed training materials to enhance staff onboarding and skill retention.
- Implemented process improvements resulting in reduced operational bottlenecks.
- Collaborated with cross-functional teams to align project goals and deliverables.
Customer Service Representative
Valspar Automotive
10.2014 - 09.2021
- Resolved customer inquiries through phone and email, ensuring timely responses and enhanced satisfaction.
- Provided product information and support for automotive paint systems, demonstrating in-depth product knowledge.
- Trained new team members on customer service protocols and system navigation to improve onboarding efficiency.
- Collaborated with cross-functional teams to streamline order processing and enhance communication workflows.
Education
High School Diploma -
Concordia Academy
Roseville, MNSkills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
Timeline
Inside Sales Representative
Pye Barker
01.2022 - 11.2025
Manager
Highland Management
07.2018 - 11.2022
Customer Service Representative
Valspar Automotive
10.2014 - 09.2021
High School Diploma -
Concordia Academy