Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marissa Harker

Johnson City,TN

Summary

Detail-oriented professional with expertise in insurance verification, patient confidentiality, and pharmaceutical calculations, ready to leverage extensive experience in pharmacy operations to optimize workflow and support patient care. Proven ability to manage drug inventory control and ensure regulatory compliance. Seeking to contribute as a Certified Pharmacy Technician job on a dedicated healthcare team.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

CVS Pharmacy
08.2022 - Current
  • Processed insurance claims and payments for medications.
  • Processed claims for third-party prescription services.
  • Demonstrated excellent customer service and communication skills while assisting customers with their inquiries.
  • Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists.

Operation Manager

CVS Pharmacy
12.2017 - 07.2022
  • Designed processes for quality assurance, inventory management, order fulfillment, customer support, and other operational activities.
  • Maintained accurate records of all transactions associated with operations activities.
  • Established clear objectives and goals for the operations team while providing ongoing coaching and guidance as needed.

Pharmacy Tech

CVS Pharmacy
08.2010 - 04.2013
  • Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
  • Input patient and prescription information to produce product labels and assist in prescription filling process.
  • Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.

Education

High School Diploma -

Apopka High School
Apopka, FL
05.2007

Skills

  • Customer service
  • Data entry
  • Insurance verification
  • HIPAA
  • Insurance billing
  • Sterile technique
  • Filling prescriptions
  • Attention to detail
  • Problem-solving skills
  • Patient confidentiality
  • Time management
  • HIPAA regulations
  • Drug inventory control
  • Pharmacist support
  • Workflow optimization
  • Pharmaceutical calculations
  • Regulatory compliance

Certification

  • Tennessee Board of Pharmacy License #79734
  • Child and baby first aid/CPR/AED #01T7OIP
  • Certified Pharmacy Technician (CPhT) # 30316515

Timeline

Certified Pharmacy Technician

CVS Pharmacy
08.2022 - Current

Operation Manager

CVS Pharmacy
12.2017 - 07.2022

Pharmacy Tech

CVS Pharmacy
08.2010 - 04.2013

High School Diploma -

Apopka High School

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Marissa Harker