Marissa Jernigan
Wilmington,NC
Summary
Accomplished Leasing Consultant with success in improving operations and solving problems. Highly proficient in building relationships with key decision makers, customers and team members to further company goals. Very enthusiastic and eager to grow within the housing industry. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
American Landmark Apartments
2023.07 - Current
- Greeted prospects, showed apartments, and prepared leases.
- Verified resident incomes and other information before approving lease applications.
- Assisted prospective residents in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
Property Management Administrator
Myers Realty, Inc.
2019.05 - 2023.06
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to properties available and performed tours of premises.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Maximized rental income while minimizing expenses through effective planning and control.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Education
Cape Fear Community College
Wilmington, NCHigh School Diploma -
Topsail High School
Hampstead, NC01.2018
Skills
- RealPage/LRO & Onesite Knowledge
- Conflict and Complaint Resolution
- Administrative Leadership
- Fair Housing Laws Knowledge
- Exceptional Oral and Written Communication Skills
- Creative and Adaptable
- Team Collaboration
- Building Rapport
Timeline
Leasing Consultant
American Landmark Apartments
2023.07 - Current
Property Management Administrator
Myers Realty, Inc.
2019.05 - 2023.06
Cape Fear Community College
High School Diploma -
Topsail High School
Similar Profiles
Brittany DixonBrittany Dixon
Assistant Property Manager at American Landmark Apartments, & WillowbridgeAssistant Property Manager at American Landmark Apartments, & Willowbridge
Brooklynn IudicaBrooklynn Iudica
Assistant Property Manager at American Landmark ApartmentsAssistant Property Manager at American Landmark Apartments
Brooklynn IudicaBrooklynn Iudica
Assistant Property Manager at American Landmark ApartmentsAssistant Property Manager at American Landmark Apartments