Marissa Koffarus
1265 Prairie Creek Blvd,WI
Summary
Looking to continue to expand my knowledge, skills, and connections surrounded by like-minded individuals. With a goal to always provide the experience and service to enhance others lives, as I would want for myself.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Casa Tequila
02.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server/Bartender
Point Burger Bar
11.2017 - 02.2023
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Working with high volume events to create a rapid service system and technique
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Sales Associate
Verizon Wireless
03.2020 - 11.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelors - Psychology/Sociolgy
Uw Waukesha
2200 E Kenwood Blvd, Milwaukee, WI 53211-3361Skills
- Guest Engagement
- Customer Service
- Efficient
- Order Management
- Banquet Coordination
- High-Volume Dining
- Menu Memorization
Timeline
Server/Bartender
Casa Tequila
02.2023 - Current
Sales Associate
Verizon Wireless
03.2020 - 11.2022
Server/Bartender
Point Burger Bar
11.2017 - 02.2023
Bachelors - Psychology/Sociolgy
Uw Waukesha
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