Marissa Levine
Staten Island
Summary
Dynamic Store Manager with extensive experience at Starbucks, excelling in inventory management and team leadership. Proven track record of enhancing customer service and Elevating sales performance through strategic training initiatives and adept conflict resolution.Recognized for implementing successful visual merchandising strategies that significantly improved store appeal and customer engagement.
Overview
3
3
years of professional experience
Work History
Store Manager
Starbucks
Lower Manhattan
05.2023 - Current
- Managed daily store operations and ensured compliance with company standards.
- Oversaw inventory management and maintained stock levels for efficient operations.
- Implemented store promotions and visual merchandising to enhance customer experience.
- Conducted staff meetings to communicate goals, expectations, and feedback regularly.
- Monitored sales performance and identified areas for improvement within the team.
- Recruited, trained and supervised new employees.
- Trained and supervised team members to deliver exceptional customer service.
Assistant Store Manager
Starbucks
Staten Island
08.2022 - 05.2023
- Assisted in managing daily store operations and staff scheduling.
- Addressed customer inquiries and resolved issues efficiently.
- Collaborated with team members to maintain a clean and organized store environment.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Education
High School Diploma -
Port Richmond High School
Staten Island, NY06-2014
Skills
- Inventory management
- Visual merchandising
- Customer service
- Sales performance
- Employee training
- Team leadership
- Performance and development conversations
- Certified store manager trainer
- Staffing and scheduling
- Regulatory compliance
- Conflict resolution
- Team building
- Loss prevention procedures
- Budgeting and cost control
- MS office proficient
Affiliations
- Recently engaged and looking to become a family with my fiance and my dog!
- Volunteer at the local little league and coach softball for 8 year olds.
Timeline
Store Manager
Starbucks
05.2023 - Current
Assistant Store Manager
Starbucks
08.2022 - 05.2023
High School Diploma -
Port Richmond High School
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