Summary
Overview
Work History
Education
Skills
Groups
Awards
Timeline
BusinessDevelopmentManager
Marissa Linares

Marissa Linares

San Antonio,TX

Summary

To obtain a position that utilizes strong organizational skills, experience and exceptional people skills to enrich an organization and to find a position I can excel at and advance in. Benefits Manager with experience includes overseeing and wide range of plans, including retirement, medical, dental, vision, life and disability. Handles company-wide maintenance needs as well as new hire and open enrollment processes. Develops cost-saving initiatives in pension administration. Dedicate Benefits managers with successful background as first point of contact for employee-related issues. Adept at successfully solving complex problems. Knowledgeable of employee benefits packages including insurance, retirement accounts and employee assistance programs. Adept at maintaining plan compliance with industry practices, legal requirements and company standards. Skilled in account servicing, auditing and vendor relations. Results-drive PBM experienced in structuring programs and administering benefits in fair and equitable fashion. Diplomatic, articulate and decisive with capability to build and develop productive relationships with internal and external stakeholders. Desiring to offer expertise in field and excellent judgment to challenging role with CVS Caremark.

Overview

14
14
years of professional experience

Work History

Pharmacy Benefits Manager

CVS/caremark
11.2023 - 12.2023
  • Enhanced member satisfaction by developing and implementing innovative clinical programs and services.
  • Implemented data-driven strategies to enhance operational efficiency in the processing of prescription claims.
  • Conducted thorough audits of pharmacy benefit practices, identifying areas for improvement and ensuring adherence to industry standards.
  • Ensured compliance with regulatory requirements, maintaining accurate records and documentation of pharmacy benefit management activities.
  • Improved patient outcomes by efficiently managing pharmacy benefit programs and optimizing medication therapy.

Sales and Service Leader

Sephora
05.2022 - 06.2022
  • As Sales and Service Leader, supported all aspects of sales and service related initiatives including paid services, events, classes, cash handling, and training in the store.

Veteran Service Coordinator

QTC Medical
02.2017 - 03.2021
  • Ensured that active duty service members and veterans received personal, medical, or social attention
  • Acted as liaison between service provider and veterans needing services.

Server

Red Robin
05.2015 - 08.2017
  • Provided customer service, took food orders, collected payments, and ensured customer satisfaction.

Patient Access Representative II

North Central Baptist Hospital
07.2015 - 02.2017
  • Responsible for follow-up and collections, including making telephone calls, accessing payer websites, and resolving customer service issues.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.

Bartender/Server/Hostess

Shamrocks Irish Pub
11.2014 - 03.2015
  • Served food and alcoholic beverages, stocked and maintained bar, greeted and seated customers, and decorated restaurant for holidays.
  • Supported needs of 100s- person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.

Bartender

Texas Roadhouse
05.2013 - 05.2014
  • Collected payments, checked identification, stocked bar, prepared cocktails and other drinks, and maintained attractive display of bottles and glasses

56M/Chaplain Assistant

United States Army
10.2009 - 05.2014
  • Provided religious support in the contemporary operating environment, coordinated the circulation of the Unit Ministry Team, operated communication equipment, and assisted in planning religious support operations.

Server

United States Army
03.2012 - 07.2012
  • Took food orders, collected payments, prepared checks, checked identification, served food and beverages, and cleaned tables.

Server/Bar back/Hostess

United States Army
11.2011 - 03.2012
  • Served alcoholic beverages, stocked and maintained the bar, greeted and seated customers, and decorated the restaurant for holidays.

Cashier/Beauty Consultant

Victoria's Secret
08.2011 - 12.2011
  • Handled customer payments, provided information and resolved complaints, established prices, greeted customers, and processed merchandise returns.
  • Lifted up to 50 pounds at once and used forklift to move heavier loads.

Education

No Degree - Real Estate

Allied Online University
El Paso, TX
06.2011

High School Deploma -

Judson Isd
Converse
08.2009

Skills

  • Excellent customer service
  • Software, Data Validation
  • Proficient in Microsoft office, Excel, Outlook
  • Sparkling personality
  • Proficient multi-tasker
  • Team focused
  • Office Management
  • Employee Evaluation
  • Case Management
  • Social media marketing
  • Social media management
  • Customer service
  • Claims Processing
  • Healthcare Analytics
  • Pricing strategy

Groups

Vice President -The Women's Network, 01/01/20

Awards

employee of the month, 09/01/19

Timeline

Pharmacy Benefits Manager

CVS/caremark
11.2023 - 12.2023

Sales and Service Leader

Sephora
05.2022 - 06.2022

Veteran Service Coordinator

QTC Medical
02.2017 - 03.2021

Patient Access Representative II

North Central Baptist Hospital
07.2015 - 02.2017

Server

Red Robin
05.2015 - 08.2017

Bartender/Server/Hostess

Shamrocks Irish Pub
11.2014 - 03.2015

Bartender

Texas Roadhouse
05.2013 - 05.2014

Server

United States Army
03.2012 - 07.2012

Server/Bar back/Hostess

United States Army
11.2011 - 03.2012

Cashier/Beauty Consultant

Victoria's Secret
08.2011 - 12.2011

56M/Chaplain Assistant

United States Army
10.2009 - 05.2014

No Degree - Real Estate

Allied Online University

High School Deploma -

Judson Isd
Marissa Linares