Front Desk Assistant
Marissa Lopez
Kids R Kids Learning Academy
Austin,TX
5
years of professional experience
1
Certification
1
Language
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Work History
Front Desk Assistant
4 Years 10 Months- Supported classroom routines at Crème de Le crème childcare setting
- Prepared lesson plans for early childhood learning activities
- Guided children through daily play, meals, and rest periods
- Greeted visitors and managed front desk reception in busy office environment.
- Answered incoming calls and routed messages to correct staff members.
- Scheduled appointments and maintained daily calendar for office operations.
- Verified visitor information and issued badges following office security procedures.
- Updated contact records and office logs using reception systems.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Assisted with scheduling appointments for clients and visitors.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Managed appointment calendars and scheduled office meetings
- Input customer data into reservation systems and updated to reflect room changes.
- Tracked office supplies inventory levels and placed orders for replenishment.
- Managed company calendar and scheduled events.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
Teacher
5 Months- Supported classroom routines at Crème de Le crème childcare setting
- Prepared lesson plans for early childhood learning activities
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Guided children through daily play, meals, and rest periods
- Led story time, songs, and hands-on learning centers
- Monitored classroom safety and supervised child transitions
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Communicated child needs with parents and classroom staff
- Organized toys, supplies, and learning materials
- Recorded attendance, behavior notes, and daily classroom updates
- Participated in professional development workshops related to teaching methods or curriculum changes.
Education
Skills
Reception management
Appointment scheduling
Scheduling appointments
Calendar management
Data entry
Office administration
Office management
Customer service
Phone routing
Excellent communication
Professional communication
Documentation and recordkeeping
Recordkeeping
File management
Attention to detail
Time management
Multitasking and organization
Conflict resolution
Problem solving
Initiative and proactivity
Listening skills
Office cleanliness
Microsoft office
Office cleanliness
Confidentiality
Microsoft office
Office management
Languages
English
Professional
Certification
- First aid and CPR certification
Timeline
Front Desk Assistant
Kids R Kids Learning Academy
01.2022 - CurrentRead More
Teacher
Crème de Le crème
07.2021 - 12.2021Read More
Westwood High School
05.2021Read More