Marissa Louth
Norfolk,VA
Summary
Reliable hospitality professional with experience as a host and lifeguard, known for strong customer service, multitasking, and calm performance in busy, high-pressure settings. Skilled in time management, teamwork, and adapting quickly to changing guest needs.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Host
Press 626 Wine Bar
Norfolk, VA
11.2025 - Current
- Coordinated special seating requests and accommodated accessibility needs.
- Resolved basic guest concerns quickly to maintain a positive experience.
- Resolved basic guest concerns quickly to maintain positive experience.
- Supported closing duties by organizing host stand and resetting entry area.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Host
411 York
Norfolk, VA
11.2023 - 02.2024
- Greeted guests promptly and maintained welcoming front-of-house atmosphere.
- Escorted guests to tables and presented menus with professionalism.
- Managed reservations, waitlists, and table assignments to support smooth service flow.
- Communicated seating updates clearly with servers and management.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Lifeguard
Triple A
Virginia Beach, VA
06.2023 - 09.2023
- Responded quickly to emergencies using rescue techniques and first aid procedures.
- Monitored pool areas to enforce safety rules and prevent accidents.
- Inspected equipment and reported hazards to maintain safe facility conditions.
- Assisted swimmers with questions, directions, and general facility guidance.
- CPR certified
Education
Bachelor of Science - Health Science
Frostburg State University
Frostburg, MD05-2030
Skills
- Customer service
- Multitasking proficiency
- Time Management
- Guest relations
- Team player
- Adaptable to change
- Effective problem-solver
- CPR and AED training
Accomplishments
- National Honor Society
- Honor Student
- All- American in USA lacrosse
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Timeline
Host
Press 626 Wine Bar
11.2025 - Current
Host
411 York
11.2023 - 02.2024
Lifeguard
Triple A
06.2023 - 09.2023
Bachelor of Science - Health Science
Frostburg State University