Marissa Magallanes
Denver,CO
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every parent, patient and co-worker a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
PFSS
Childrens Hospital Colorado
Aurora , CO
08.2018 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Coordinating visits
- Insurance Verification
- Scheduling Cardiology out patient appointments
- Inbasket messages
Front Desk Receptionist
Salud Family Health Centers
Fort Lupton, CO
03.2009 - 05.2013
- Assisted with scheduling appointments for patients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from patients using a variety of payment methods including credit cards, checks and cash.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
Education
Cosmetology - Cosmetology Education
Aveda Institute Denver
Denver, CO04-2018
Associate of Occupational Studies - Massage Therapist
Heritage College - Denver
Denver, CO06-2009
Some College (No Degree) - General Studies
Front Range Community College
Westminster, COSkills
- Computer Skills
- Multitasking
- Flexible and Adaptable
- Dependable and Responsible
- Organization and Time Management
- Teamwork and Collaboration
- Problem-Solving
- Organizational Skills
Languages
Spanish
Professional
Timeline
PFSS
Childrens Hospital Colorado
08.2018 - Current
Front Desk Receptionist
Salud Family Health Centers
03.2009 - 05.2013
Cosmetology - Cosmetology Education
Aveda Institute Denver
Associate of Occupational Studies - Massage Therapist
Heritage College - Denver
Some College (No Degree) - General Studies
Front Range Community College
Similar Profiles
George JohnsGeorge Johns
CCMA at Childrens Hospital ColoradoCCMA at Childrens Hospital Colorado
Lily SanfordLily Sanford
Inpatient Case Manager at Childrens Hospital ColoradoInpatient Case Manager at Childrens Hospital Colorado
Wendy MooreWendy Moore
Nurse Consultant at Childrens Hospital ColoradoNurse Consultant at Childrens Hospital Colorado