Jesus Montes Chacon
Denver,CO
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
PFSS
Childrens Hospital
Aurora, CO
09.2023 - Current
- Ensured optimal experiences for patients and CHCO families from arrival to departure.
- Acted as the final touchpoint to ensure patients consistently left with a positive demeanor.
- Coordinated timely appointments for urgent cases, enhancing patient outcomes and insured Patients well-being
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Supervisor
Sam's Club
Denver, CO
08.2019 - 08.2023
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Monitored employee productivity to provide constructive feedback and coaching.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Assessed company operations for compliance with safety standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Set specific goals for projects to measure progress and evaluate end results.
- Ensured that their was sufficient people scheduled to provide our customer's the best work quality possible.
Department Manager
JG Mac Corporation
Denver, CO
08.2014 - 09.2018
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
- Supervised, trained, and developed team members, enhancing their performance and professional growth.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints and issues promptly and professionally.
- Managed daily operations, ensuring efficient workflow and productivity.
- Utilized excellent math skills to maintain accurate inventory levels.
Education
High School Diploma -
High Tech Early College
Denver, CO05-2015
Pickens Technical College
Aurora, COSkills
- communication
- Customer service
- Recordkeeping
- problem Solving
- Training & Development
- team leader
- management
- listening
- adaptability
Languages
English
Professional
Spanish
Professional
Timeline
PFSS
Childrens Hospital
09.2023 - Current
Supervisor
Sam's Club
08.2019 - 08.2023
Department Manager
JG Mac Corporation
08.2014 - 09.2018
High School Diploma -
High Tech Early College
Pickens Technical College