Marissa Maiello
Beaufort ,SC
Summary
Proven ability to multitask and maintain cleanliness standards while enhancing guest interactions. Recognized for problem-solving skills and reliability, ensuring a welcoming atmosphere and timely service delivery in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Server
1711 Taphouse
Beaufort SC
10.2025 - Current
- Collaborated with kitchen staff to ensure timely food delivery.
- Adapted quickly to changing priorities during peak hours to enhance efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Private Server
AM Diverse Cooking
Savannah, GA
09.2025 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Supported team members during peak hours to ensure smooth operations and timely service delivery.
- Learned menu items thoroughly to accurately convey information and recommendations to patrons.
Training Server Fine Dining
The Olde Pink House
Savannah GA
09.2025 - 10.2025
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Chili's Bar and Grill
Clifton Park, NY
10.2024 - 09.2025
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained cleanliness and organization of dining area and service stations.
- Enhanced guest experience by addressing concerns promptly and professionally.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Hair Stylist
Sincere Salon
Clifton Park / Latham NY
03.2025 - 08.2025
- Maintained cleanliness and organization of workstations, ensuring compliance with safety standards.
- Provided ongoing education on hair care products and styling techniques to clients post-service.
- Collaborated with team members to enhance service delivery and improve customer satisfaction ratings.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Hair Stylist
One Oak Atelier
Green Island / Latham NY
03.2023 - 03.2025
- Stayed up-to-date with industry trends and techniques through continuous education and workshops.
- Developed customized hair treatments based on individual client requirements and hair types.
- Answered phone calls and emails to schedule client appointments.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Customized hair color formulations to create unique looks and enhance client's appearance.
- Developed loyalty program, encouraging repeat visits and fostering strong client base.
Server
Ama Cocina
Albany, NY
11.2023 - 11.2024
- Provided exceptional customer service, ensuring a welcoming atmosphere for guests.
- Efficiently processed orders using point-of-sale system, maintaining accuracy in transactions.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Assisted in training new servers on menu items and service protocols.
Server
Panchos Mexican Restaurant
Brunswick NY
04.2019 - 08.2023
- Maintained cleanliness and organization of dining area for optimal guest comfort.
- Managed multiple tables simultaneously while maintaining high service quality.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Hair Stylist
J&C Beauty Bar
Colonie NY
06.2022 - 07.2023
- Provided personalized consultations to determine client preferences and needs.
- Executed a variety of hair cutting, coloring, and styling techniques to enhance client satisfaction.
- Maintained cleanliness and organization of workstations to ensure a safe environment for clients and staff.
- Assisted in training junior stylists on best practices and techniques for service delivery.
Education
High School Diploma -
Tamarac High School
Brunswick NY06.2022
License - Cosmetology
Robert H. Gibson Technical School
Troy NY06.2022
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Memory retention
- Cleanliness standards
- Multitasking and organization
- Shift management
- Calm demeanor
- Positive guest interactions
- Responsible
- Reliability
- High energy and stamina
- Problem-solving
Timeline
Server
1711 Taphouse
10.2025 - Current
Private Server
AM Diverse Cooking
09.2025 - Current
Training Server Fine Dining
The Olde Pink House
09.2025 - 10.2025
Hair Stylist
Sincere Salon
03.2025 - 08.2025
Server
Chili's Bar and Grill
10.2024 - 09.2025
Server
Ama Cocina
11.2023 - 11.2024
Hair Stylist
One Oak Atelier
03.2023 - 03.2025
Hair Stylist
J&C Beauty Bar
06.2022 - 07.2023
Server
Panchos Mexican Restaurant
04.2019 - 08.2023
High School Diploma -
Tamarac High School
License - Cosmetology
Robert H. Gibson Technical School