Marissa Marquez
El Paso,TX
Summary
Dynamic healthcare professional with strong customer service and operational skills. Experience in monitoring vital signs and maintaining electronic health records while assisting patients in daily activities. Proven ability to collaborate effectively with team members, ensuring high-quality patient care and satisfaction.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Server
Chili's Bar and Grill
01.2023 - 05.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables, ensuring timely order delivery and enhancing customer satisfaction.
- Trained new servers on menu knowledge and service standards, improving overall team performance.
- Processed payments accurately with point-of-sale system, ensuring cash handling integrity.
Piccadilly Vascular Vein & Heart Center
Dr. Egbuche
11.2025 - 12.2025
- Operated ECG machine during patient follow-up, ensuring accurate readings for effective treatment planning.
- Took patient vital signs
- Facilitated patient support in healthcare setting, addressing needs and concerns for improved experience.
- Answered phone calls regarding patients/ questions
- Supported day-to-day operations, collaborating efficiently with team members to enhance workflow.
Server
Cheddars Stratch Kitchen
07.2025 - Current
- Managed multiple tables simultaneously, ensuring quality service and timely order delivery during peak hours.
- Coordinated with team members during busy shifts to streamline workflow and elevate guest experiences.
- Enhanced menu by implementing customer feedback and preferences, contributing to improved guest satisfaction.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Patient Care Technician Progressive Care Unit
The Hospitals Of Providence Memorial Campus
El Paso, Texas
06.2026 - Current
- Monitored vital signs and communicated changes to healthcare team to facilitate timely interventions.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Assisted patients with daily living activities and personal hygiene, enhancing comfort and dignity.
- Documented patient information accurately in electronic health records.
- Streamlined equipment preparation and supply management for nursing staff, ensuring readiness for patient care.
- Maintained cleanliness and safety of patient care environments.
Education
High School Diploma -
Horizon High School
14651 Horizon Blvd, El Paso 05-2024
Associate of Science - Medical Assisting
Southwest University At El Paso
6101 Montana Ave, El Paso 12-2025
Skills
- Exceptional customer service
- Menu knowledge
- Guest engagement
- Cash handling
- Service readiness
- Team collaboration
- Workplace hygiene
- Electronic health records
- Sales techniques
- Strong work ethic
- Positive and professional
Certification
- CCMA - Certified Clinical Medical Assistant
- PT - Phlebotomy Technician
- CET - EKG Technician
Languages
- English
- Spanish
Timeline
Patient Care Technician Progressive Care Unit
The Hospitals Of Providence Memorial Campus
06.2026 - Current
Piccadilly Vascular Vein & Heart Center
Dr. Egbuche
11.2025 - 12.2025
Server
Cheddars Stratch Kitchen
07.2025 - Current
Server
Chili's Bar and Grill
01.2023 - 05.2025
High School Diploma -
Horizon High School
Associate of Science - Medical Assisting
Southwest University At El Paso