Marissa Miller
riverview,FL
Summary
Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
2
2
years of professional experience
Work History
Supervisor
Jules Car Wash
Lithia, FL
10.2023 - Current
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity levels on a regular basis to identify areas of improvement. Monitored employee productivity to provide constructive feedback and coaching.
- Maintained a safe work environment by adhering to all safety protocols and procedures.
- Coached, mentored and trained team members in order to improve their job performance.
Crew Member
Dunkin Donuts & Baskin Robbins
Lithia, FL
10.2023 - 03.2024
- Restocked kitchen supplies including food products and utensils.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Monitored expiration dates on products to ensure freshness.
- Processed customer complaints professionally while maintaining a friendly attitude towards them.
Crew Member
Sonic
Lithia, FL
12.2022 - 10.2023
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Maintained an organized work area to ensure efficient operations.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
High School Diploma -
Newsome High School
Lithia, FL05-2024
Skills
- Staff Management
- Strategic Planning
- Inventory Control
- Process Improvement
- Processes and procedures
- Goal-Oriented
Timeline
Supervisor
Jules Car Wash
10.2023 - Current
Crew Member
Dunkin Donuts & Baskin Robbins
10.2023 - 03.2024
Crew Member
Sonic
12.2022 - 10.2023
High School Diploma -
Newsome High School
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