Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marissa Moggo

Destin

Summary

Dynamic professional with a proven track record at Amazon, excelling in workflow management and safety protocols. Enhanced operational efficiency through strategic collaboration and performance monitoring. Adept at assignment delegation and management support, driving productivity and compliance. Recognized for exceptional problem-solving skills and customer service, contributing to a 20% increase in process optimization.

Overview

10
10
years of professional experience

Work History

Process Assistant

Amazon
12.2023 - 06.2024
  • Supported process documentation and workflow optimization initiatives.
  • Assisted in data entry and maintenance of operational records.
  • Collaborated with team members to streamline daily tasks and improve efficiency.
  • Learned safety protocols and standard operating procedures for various processes.
  • Engaged in training sessions to understand tools and systems used in operations.
  • Monitored workflow to ensure adherence to quality standards and deadlines.
  • Monitored and reported on process performance to verify compliance with established standards.

Outbound Warehouse Associate

Amazon
08.2021 - 12.2023
  • Operated forklifts and pallet jacks to efficiently move inventory throughout the warehouse.
  • Assisted in loading and unloading shipments while adhering to safety protocols.
  • Maintained accurate inventory records using warehouse management software.
  • Conducted quality checks on outgoing products to ensure compliance with standards.
  • Prepared shipping documentation and labels for outbound orders accurately.
  • Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environment.

Call Center Representative

SunTrust
03.2018 - 01.2019
  • Managed high call volumes while maintaining customer satisfaction and service quality.
  • Resolved customer inquiries efficiently, utilizing problem-solving skills to enhance service delivery.
  • Documented interactions in CRM systems, ensuring accurate record-keeping for future reference.
  • Trained new team members on protocols and best practices to improve onboarding processes.

Stocker

Walmart
05.2017 - 03.2018
  • Organized inventory shelves to enhance product visibility and accessibility.
  • Monitored stock levels, ensuring timely replenishment of merchandise.
  • Collaborated with team members to maintain store cleanliness and orderliness.
  • Assisted in receiving and unpacking shipments for efficient stock management.

Sales Associate

JCPenney
09.2014 - 03.2017
  • Provided exceptional customer service to enhance shopping experience and foster customer loyalty.
  • Assisted in inventory management, ensuring accurate stock levels and efficient restocking processes.
  • Processed sales transactions accurately using point-of-sale systems to maintain financial integrity.
  • Collaborated with team members to create visually appealing merchandise displays that increased product visibility.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA

Skills

  • Safety management
  • Workflow management
  • Assignment delegation
  • Management support
  • Performance monitoring
  • Production deadline management
  • Attendance tracking
  • Operational support

Timeline

Process Assistant

Amazon
12.2023 - 06.2024

Outbound Warehouse Associate

Amazon
08.2021 - 12.2023

Call Center Representative

SunTrust
03.2018 - 01.2019

Stocker

Walmart
05.2017 - 03.2018

Sales Associate

JCPenney
09.2014 - 03.2017

High School Diploma -

Penn Foster Career School

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