Marissa Mucci
Hasbrouck Heights,NJ
Summary
Friendly and Patient Customer Service Cashier and Caregiver experienced in diverse retail and childcare environments. Skilled at operating cash registers, handling transactions accurately, and maintaining a smooth, welcoming atmosphere. A genuine people-person who excels at resolving concerns with empathy, professionalism, and understanding. Known for being patient, kind, and dependable — always willing to go the extra mile to help others, especially children and their parents. Experienced in babysitting, providing attentive care while remaining calm, understanding, and effective in any situation. Organized and reliable, with a strong ability to manage multiple priorities while maintaining a positive attitude. Hardworking and passionate about helping others and delivering great service while supporting team success.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Salad House
02.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Processed customer orders and accurately handled payment transactions.
Family Babysitter
Families With Children
01.2022 - 10.2025
- Played games, worked on puzzles, and read books to young children. Up to 3 children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Customer Service Cashier/ Waitress
Bella Pizza
10.2023 - 11.2024
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Utilized POS system to handle customer cash and credit card transactions.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Camp Counselor
Hasbrouck Heights Summer Camp
06.2024 - 09.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for over 100 campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
Education
Associate of Science - Diagnostic Cardiovascular Sonography
Eastwick College
Nutley, NJ10-2027
High School Diploma - undefined
Hasbrouck Heights High School
Hasbrouck Heights, NJ06.2024
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Effective patience
- Helping others, Taking care of others
Timeline
Camp Counselor
Hasbrouck Heights Summer Camp
06.2024 - 09.2024
Customer Service Cashier
Salad House
02.2024 - Current
Customer Service Cashier/ Waitress
Bella Pizza
10.2023 - 11.2024
Family Babysitter
Families With Children
01.2022 - 10.2025
High School Diploma - undefined
Hasbrouck Heights High School
Associate of Science - Diagnostic Cardiovascular Sonography
Eastwick College