Friendly worker dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted leader with strong communication, interpersonal and planning abilities.
Overview
2
2
years of professional experience
Work History
Barista
Dunkin' Donuts
10.2023 - Current
Provided quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Assisted in training new employees.
Cook/Cashier Team Lead
Old School Burgers
01.2022 - 08.2023
Managed business by rotating between taking orders, cooking, handing orders out, and stocking new merchandise
Communicated with customers and team members to solve problems.
Worked extra shifts during busy periods to maintain service levels.
Processed both cash and card purchases.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
High School Diploma -
Fort Defiance High School
Fort Defiance, VA
High School Diploma -
Shenandoah Valley Governor School
Fishersville, VA
Skills
Social perception in customer service
Food and beverage experience
Leadership as well as cooperation in teams through disciplined communication