Marissa Proffitt

• Maintained cleanliness and organization of dining area to ensure guest satisfaction.
• Collaborated with kitchen staff to efficiently manage food orders and service timing.
• Assisted in training new servers on menu knowledge and restaurant protocols.
• Served food and beverages promptly with focused attention to customer needs.
• Provide knowledge on wines to customers.

• Conducted safety briefings and demonstrated equipment usage to ensure participant preparedness.
• Facilitated zipline tours, providing guidance and support to enhance guest experiences.
• Monitored equipment maintenance schedules, ensuring operational readiness and safety compliance.
• Trained new guides on safety protocols and operational procedures, fostering team competency.

• Mixed beverages and crafted cocktails to meet customer preferences and enhance dining experience.
• Provided excellent customer service by promptly addressing inquiries and ensuring satisfaction.
• Maintained cleanliness of bar area, adhering to safety and hygiene standards at all times.
• Assisted in inventory management, tracking stock levels, and placing orders as needed.
• Developed knowledge of drink recipes and ingredients to improve service efficiency and accuracy.

• Adapted quickly to changing priorities during peak hours, maintaining high service standards.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Was a brunch spot in the morning, Fine dining at night, and a night club past 10.

• Served high customer volumes during special events, nights, and weekends.

Left to move to West Virginia full time.

Learned everything i know here. My hometown Bar. Left to move to Richmond.