Marija Janeska
Naples,FL
Summary
Experienced and highly professional server with over six years of success in upscale and fine dining environments. Adept at delivering exceptional guest experiences, upselling premium menu items, and maintaining high service standards under pressure. Known for positive energy, strong attention to detail, and a deep understanding of hospitality service culture. Seeking to bring a high level of excellence and warmth to the service team at the Four Seasons Resort.
Overview
7
7
years of professional experience
Work History
Server
The Oyster Society
Marco Island, Florida
07.2022 - Current
- Provide exceptional service in a high-volume, upscale seafood restaurant with a strong focus on guest satisfaction.
- Guide guests through the menu, offer wine pairings, and upsell specialty items.
- Collaborate with kitchen and bar staff to ensure seamless service.
- Regularly requested by returning guests for excellent service and attention to detail.
Bartender
Amore Ristorante
Naples, Florida
01.2022 - 07.2022
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of bar area and equipment.
- Performed opening and closing duties including restocking supplies.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Server
Chez-Boet
Naples, Florida
12.2021 - 06.2022
- Delivered authentic French fine dining experiences, explaining menu items, wine pairings, and daily specials.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Followed safety protocols and health regulations while serving food and beverages.
Server
Ridgway Bar & Grill
Naples, Florida
10.2020 - 11.2021
- Provided knowledgeable service in a busy, upscale American restaurant
- Balanced multiple tables while delivering a calm, polished guest experience.
- Frequently praised for professionalism and efficiency by management.
Server
Alberto's Italian Restaurant
Hyannis, Massachusetts
06.2018 - 10.2020
- Returned every summer for three consecutive years to serve in this fine Italian dining establishment.
- Built long-term rapport with seasonal regulars and adapted quickly each season.
- Recognized for strong menu knowledge, wine service, and guest satisfaction.
Education
Some College (No Degree) - Management And Business
Faculty of Economics
Prilep, North MacedoniaSkills
- Upselling techniques
- Health regulations
- Order management
- Custom fine dining and upscale service
- Wine, cocktail, and menu knowledge
- POS systems (Aloha, Toast)
- Guest relations
- Team collaboration
- Fluent in English
- Friendly, calm demeanor in relationship management
- Foreign language proficiency
Affiliations
- Hot yoga
- Gym
- Beach
- Travelling
- Reading
Languages
English
Professional
Macedonian
Native/ Bilingual
Serbian
Professional
Bulgarian
Professional
Spanish
Limited
Timeline
Server
The Oyster Society
07.2022 - Current
Bartender
Amore Ristorante
01.2022 - 07.2022
Server
Chez-Boet
12.2021 - 06.2022
Server
Ridgway Bar & Grill
10.2020 - 11.2021
Server
Alberto's Italian Restaurant
06.2018 - 10.2020
Some College (No Degree) - Management And Business
Faculty of Economics
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