Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Marissa Reed

Marissa Reed

Shreveport,LA

Summary

D Bat: Bobby Hernandez (Employer)

1 (318) 207-3225

Mama’s and Papas: James Coutee (Manager)

+1 (318) 438-7224

Mayeauxs: Kendall (Manager)

(318) 332-8954

Brewer Quality Homes: Chris Hemphill (Sales Manager)

+1 (318) 834-8698

Overview

6
6
years of professional experience

Work History

Server

Mariners
11.2022 - 01.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Instructor

D Bat
06.2019 - 01.2023
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.

Sales Associate

Brewer Quality Homes
01.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.

Bartender

Maglieauxs
10.2022 - 11.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Server

Mamas and Papas
03.2022 - 10.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Education

Bachelor Of Communications - Marketing

Northwestern State University of Louisiana
Natchitoches, LA
05.2022

Graduated -

Calvary Baptist Academy
Shreveport, LA
05.2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Exceptional customer service
  • Client service
  • Cash handling
  • Multi-tasking strength

Timeline

Sales Associate

Brewer Quality Homes
01.2023 - Current

Server

Mariners
11.2022 - 01.2023

Bartender

Maglieauxs
10.2022 - 11.2022

Server

Mamas and Papas
03.2022 - 10.2022

Instructor

D Bat
06.2019 - 01.2023

Bachelor Of Communications - Marketing

Northwestern State University of Louisiana

Graduated -

Calvary Baptist Academy

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Marissa Reed