Marissa Reed
Shreveport,LA
Summary
D Bat: Bobby Hernandez (Employer)
1 (318) 207-3225
Mama’s and Papas: James Coutee (Manager)
+1 (318) 438-7224
Mayeauxs: Kendall (Manager)
(318) 332-8954
Brewer Quality Homes: Chris Hemphill (Sales Manager)
+1 (318) 834-8698
Overview
6
6
years of professional experience
Work History
Server
Mariners
Natchitoches
11.2022 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Instructor
D Bat
Shreveport, LA
06.2019 - 01.2023
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Sales Associate
Brewer Quality Homes
Bossier City, LA
01.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Bartender
Maglieauxs
Natchitoches
10.2022 - 11.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server
Mamas and Papas
Natchitoches, LA
03.2022 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Bachelor Of Communications - Marketing
Northwestern State University of Louisiana
Natchitoches, LA05.2022
Graduated -
Calvary Baptist Academy
Shreveport, LA05.2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Exceptional customer service
- Client service
- Cash handling
- Multi-tasking strength
Timeline
Sales Associate
Brewer Quality Homes
01.2023 - Current
Server
Mariners
11.2022 - 01.2023
Bartender
Maglieauxs
10.2022 - 11.2022
Server
Mamas and Papas
03.2022 - 10.2022
Instructor
D Bat
06.2019 - 01.2023
Bachelor Of Communications - Marketing
Northwestern State University of Louisiana
Graduated -
Calvary Baptist Academy