Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Ricardo

Northford,CT

Summary

Eager hostess, barista/cashier, and babysitter always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

6
6
years of professional experience

Work History

Hostess

Red Lobster
06.2023 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.

Barista/Cashier

Good Vibes Nutrition
04.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Upsold additional products and services to customers, increasing revenue.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Occasional Babysitter

Families In My Neighborhood
01.2020 - 07.2023
  • Communicated with parents about daily activities and behaviors.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Assisted children with homework assignments and special projects across different subjects.
  • Planned fun outings and educational activities to keep children entertained.

Busser

Nataz
04.2022 - 08.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

Camp Counselor

Be A Good Sport Sports Camp
06.2017 - 08.2019
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.

Education

Nursing

Quinnipiac University
Hamden, CT
05.2026

-

North Branford High School
North Branford, CT
06.2022

Skills

  • Guest Satisfaction
  • Solid Problem Solver
  • Operational Efficiency and Safety
  • Conflict Mediation
  • Customer Service
  • Protocol Adherence
  • Activity Scheduling
  • Coordination
  • Effective Communication
  • Creative and Energetic
  • Group Leadership
  • Child Monitoring

Timeline

Hostess

Red Lobster
06.2023 - Current

Busser

Nataz
04.2022 - 08.2022

Barista/Cashier

Good Vibes Nutrition
04.2021 - Current

Occasional Babysitter

Families In My Neighborhood
01.2020 - 07.2023

Camp Counselor

Be A Good Sport Sports Camp
06.2017 - 08.2019

Nursing

Quinnipiac University

-

North Branford High School

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Marissa Ricardo