Marissa Rodriguez
Kingsville
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Resultscx
08.2025 - Current
- Provided exceptional support to customers by addressing inquiries and resolving issues efficiently.
- Utilized CRM software to track customer interactions and maintain accurate records.
- Collaborated with cross-functional teams to enhance customer satisfaction initiatives.
- Adapted quickly to changes in product offerings and company policies, ensuring compliance.
- Handled escalated customer complaints with professionalism, achieving positive resolutions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Assistant
Payless Shoes Source
03.2015
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to attract customer attention and promote sales.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
- Collaborated with team members to execute promotional events and increase foot traffic in store.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Education
High School Diploma -
Alice High School
Alice, TXSkills
●Possess Texas Life, Accident & Life Insurance License
●Possess Texas Property & Casualty License
Top performing agent
Accuracy driven
Detail and time oriented
Thrives in fast paced environments
Desire to learn more
Work History
01-2019
Timeline
Customer Service Representative
Resultscx
08.2025 - Current
Sales Assistant
Payless Shoes Source
03.2015
High School Diploma -
Alice High School