Marissa Salas
Albuquerque
Summary
Highly motivated claims professional with over six years of experience in claims evaluation and resolution. Expertise in critical thinking and active listening, contributing to efficient claims processing and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Claims Adjuster
United Healthcare
Albuquerque, NM
05.2017 - Current
- Evaluated claims to determine coverage, policy compliance, and accuracy of submitted documentation.
- Analyzed complex claims cases, applying knowledge of regulations and industry standards.
Claims Representative
UnitedHealthcare
Albuquerque, NM
05.2017 - 02.2023
- Resolved complex claims inquiries, ensuring compliance with policies and regulations.
- Analyzed claim data to identify patterns, enhancing accuracy of processing procedures.
- Collaborated with cross-functional teams to streamline claims resolution processes.
Dietary Server
Fiesta Park Wellness and Rehabilitation
Albuquerque, NM
07.2014 - 04.2017
- Delivered nutritious meals to residents, ensuring dietary restrictions were met and preferences considered.
- Collaborated with kitchen staff to maintain food presentation standards and quality control.
- Assisted in training new dietary servers on menu items and service protocols.
- Monitored resident satisfaction with meals, addressing any concerns promptly and effectively.
Education
No Degree -
Central New Mexico Community College
Albuquerque, NMHigh School Diploma -
Atrisco Heritage Academy High School
Albuquerque, NM05.2014
Skills
- Critical thinking
- Claims investigation
- Active listening
- Highly motivated
- Computer Skills
- Quick Learner
Timeline
Claims Adjuster
United Healthcare
05.2017 - Current
Claims Representative
UnitedHealthcare
05.2017 - 02.2023
Dietary Server
Fiesta Park Wellness and Rehabilitation
07.2014 - 04.2017
No Degree -
Central New Mexico Community College
High School Diploma -
Atrisco Heritage Academy High School