Marissa Saucedo
Biddeford,ME
Summary
As a Division I soccer player at the University of Massachusetts Lowell, I developed strong leadership, teamwork, and time-management skills while balancing demanding coursework with an extensive travel schedule. Working alongside my teammates toward a common goal taught me the importance of communication, accountability, and maintaining a team-oriented mindset. I have carried these skills into my current role in dispatch, where organization, adaptability, and teamwork are essential. I strive to bring the same discipline, commitment, and collaborative approach to my professional career.
Overview
4
4
years of professional experience
Work History
911 Emergency Dispatcher
Sanford Regional Communication Center
Sanford, ME
01.2026 - Current
- Answered emergency calls at the regional communication center and gathered critical incident details.
- Dispatched police, fire, and EMS units using radio and computer systems.
- Monitored active incidents and relayed updates to field responders.
- Acted calmly and professionally under pressure while making decisions in high-stress situations.
- Provided pre-arrival instructions over the phone such as CPR and first aid instructions.
- Entered warrants into OpenFox database.
Sales Supervisor
Ripcurl
Ventura, CA
08.2025 - 09.2025
- Supervised daily sales operations and team performance in retail environment.
- Trained new staff on company policies and effective sales techniques.
- Managed inventory levels and coordinated stock replenishment processes.
- Assisted customers with product selection and provided excellent service.
Private Trainer
Infinity Ballers
Bedford, MA
05.2022 - 06.2025
- Designed and coordinated personalized soccer training programs for individual and team goals.
- Monitored client progress and adjusted programs accordingly.
- Collaborated with other trainers to develop innovative training strategies.
- Built strong relationships with clients to promote long-term commitment to fitness and the game of soccer.
- Used personal life experience through playing NCAA Divison 1 soccer to instruct clients on what steps to take to elevate their game.
Education
Completed Classroom Requirements For Phase II (80.00 Hours) -
Maine Criminal Justice Academy
Vassalboro, ME10-2026
CPR Certification -
American Red Cross
03-2026
Certified Advanced Emergency Medical Dispatcher (EMD) -
International Academy of EMD
02-2026
Certified Emergency Fire Dispatcher (EFD) -
International Academy of EFD
02-2026
Certified Emergency Telecommunicator -
International Academy of Emergency Dispatch
02-2026
Master of Arts - Criminal Justice
University of Massachusetts, Lowell
Lowell, MA05-2025
Graduate Certificate - Forensic Criminology
University of Massachusetts, Lowell
Lowell, MA12-2024
Bachelor of Science - Criminal Justice
University of Massachusetts, Lowell
Lowell, MA12-2023
Skills
- Ethical decision-making
- Customer service
- Communication skills
- Conflict resolution
- Problem-solving
- Strategy development
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Emergency dispatching
- IMC (CAD)
- Radio systems
- CPR instruction
- Typing speed
- Active listening
Timeline
911 Emergency Dispatcher
Sanford Regional Communication Center
01.2026 - Current
Sales Supervisor
Ripcurl
08.2025 - 09.2025
Private Trainer
Infinity Ballers
05.2022 - 06.2025
Completed Classroom Requirements For Phase II (80.00 Hours) -
Maine Criminal Justice Academy
CPR Certification -
American Red Cross
Certified Advanced Emergency Medical Dispatcher (EMD) -
International Academy of EMD
Certified Emergency Fire Dispatcher (EFD) -
International Academy of EFD
Certified Emergency Telecommunicator -
International Academy of Emergency Dispatch
Master of Arts - Criminal Justice
University of Massachusetts, Lowell
Graduate Certificate - Forensic Criminology
University of Massachusetts, Lowell
Bachelor of Science - Criminal Justice
University of Massachusetts, Lowell