Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
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Marissa Sherrard

Denison,Texas

Summary

Seeking a comprehensive career within an environment that challenges employees to perform at their best, while rewarding excellence and hard work. Seeking to work for a company that offers stability, longevity and growth.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Business Manager

KTEN-TV
10.2022 - Current
  • Account management, Accounts payable, collecting delinquent payments, and directing payments to prevent wage loss for Account Executives.
  • Invoicing, billing, expense reports, Aging reports, purchase and check request
  • Human Resource management, onboarding, timecard monitoring, and preparing timecards to submit payroll
  • Work as active and involved member with assigned Account Executives to support retention and growth of advertising accounts and prospects
  • Executed business plans to further strengthen and maximize territory sales and profits
  • Managed purchasing, sales, marketing and customer account operations efficiently
  • Reported issues to higher management with great detail
  • Supported business management projects by monitoring and tracking risks, issues and action items

Regional Operations Manager

ACCU Reference Medical Lab
Dallas
03.2020 - 06.2023
  • Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion
  • Collaborated with cross-functional teams to align operations with corporate objectives
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
  • Spearheaded operational procedures and processes to improve efficiency and optimize operations
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans
  • Devised and executed training plans for new and existing staff to support competency and compliance
  • Built and maintained relationships with local vendors, suppliers and partners to maximize supply chain management
  • Traveled to over 48 locations per week to manage each store and perform reviews of individual managers and employees
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands
  • Negotiated contracts and agreements to optimize cost savings and efficiency
  • Developed processes to save on costs and prevent losses
  • Enforced compliance with local, state and federal regulations and company standards
  • Assisted in recruiting, hiring and training of team members
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness

Legal Office Manager/Process Server/Notary

Law Office of Charles Sherrard
01.2018 - 09.2021
  • Legal research and gathered relevant information for cases
  • Evaluate prospective client inquires, while drafting, editing, and E-Filing legal documents
  • Invoicing and payment processing
  • Scheduled appointments and reviewed medical records
  • Maintaining accuracy and organization of client files
  • Completed bi-weekly payroll for employees

Office Manager/NRCMA

Wilson N Jones/Well Care Group
03.2014 - 01.2018
  • Float front and back office Medical Assistant for 24 different clinics including Family Practice, Internal Medicine, Cardiology, Urology, OB-GYN, Pediatrics, Neurology, and Orthopedics
  • Medical billing, ICD 9/10 coding, insurance verifications, prior authorizations and appeals
  • Pull daily task reports (e.g., labs, referrals, documents, refill requests, telephonic encounters, answering service notifications, etc.) and follow up with team members on any open or unresolved tasks
  • Manage Provider scheduling and cancellations, ensuring optimal services are rendered to all patients
  • Ensure regulatory compliance and ensure that all team members are executing all aspects of job at high level
  • Lead others to accomplish organization goals and objectives, contributing to positive work culture
  • Oversee employee relations and performance issues, including performance and review process
  • Perform back office Medical Assistant duties as in bone density, holter monitor, EKG, stress test, PFT, orthostatic tilt test, suture removal, autoclave, and prepare exam trays

Float, Certified Medical Assistant

Hopkins County Memorial Hospital, Primary Care Clinic, NRCMA
09.2012 - 03.2014
  • For multiple different specialties, including Internal Medicine, Family Practice, ENT, Pediatrics, OB-GYN, Cardiology, and Podiatry.
  • Sanitized, restocked, and organized exam rooms and medical equipment
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations
  • Collected and documented patient medical information such as blood pressure and weight
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Verified patient insurance coverage and collected required co-payments
  • Supported ambulation and physical therapy needs by conducting planned exercise routines

Education

Certificate in Business Accounting -

Alison
Galway, Ireland
2023

Certificate in Business Management -

Master Class Management
2020

Texas Process Servers Academy Certified Process Server -

Texas Process Servers Academy
2016

Certified Phlebotomy Technician -

Kiamichi Technology Center - Durant
Durant, OK
2012

Nationally Registered Certified Medical Assistant -

Remington College
Garland, TX
2008

High School Diploma -

Winnsboro High School ​
Winnsboro
2007

Paris - undefined

Junior College Basics

Skills

  • Operational leadership
  • Staff Management
  • Operations management
  • Financial Management
  • Cross-functional communication
  • Customer Relations

Certification

  • Master Certificate in Business Management
  • Nationally Registered Certified Medical Assistant
  • Certified Phlebotomy Technician, Certified CPR
  • Certified COVID-19 Direct care, Certified DOT Drug testing
  • Certified Process Server PSC-19189

Affiliations

Notary Public in the State of Texas ID# 13253865-4

Timeline

Business Manager

KTEN-TV
10.2022 - Current

Regional Operations Manager

ACCU Reference Medical Lab
03.2020 - 06.2023

Legal Office Manager/Process Server/Notary

Law Office of Charles Sherrard
01.2018 - 09.2021

Office Manager/NRCMA

Wilson N Jones/Well Care Group
03.2014 - 01.2018

Float, Certified Medical Assistant

Hopkins County Memorial Hospital, Primary Care Clinic, NRCMA
09.2012 - 03.2014

Certificate in Business Accounting -

Alison

Certificate in Business Management -

Master Class Management

Texas Process Servers Academy Certified Process Server -

Texas Process Servers Academy

Certified Phlebotomy Technician -

Kiamichi Technology Center - Durant

Nationally Registered Certified Medical Assistant -

Remington College

High School Diploma -

Winnsboro High School ​

Paris - undefined

Junior College Basics
Marissa Sherrard