Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marissa Towery

Lawndale,NC

Summary

Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.

Overview

3
3
years of professional experience

Work History

Host

Small Town Kitchen
12.2023 - Current
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing table turnover and guest flow.
  • Assisted in training new hosts on customer service protocols.
  • Collaborated with kitchen staff to communicate guest needs effectively.
  • Organized waitlists efficiently, minimizing wait times for guests.
  • Handled guest inquiries and concerns to enhance dining experience.
  • Monitored dining area for cleanliness and readiness between seatings.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Pre Assembly and Shipping Assistant

Vapor Honing Technologies
09.2022 - 08.2023
  • Assisted in preparing and organizing shipments for timely delivery.
  • Operated shipping software to track orders and manage inventory effectively.
  • Collaborated with team members to ensure accurate order fulfillment and packing processes.
  • Conducted quality checks on outgoing products to maintain company standards.
  • Maintained cleanliness and organization of shipping area to enhance efficiency.
  • Communicated with suppliers to resolve discrepancies in shipping documentation.
  • Learned safety protocols related to handling hazardous materials during shipping operations.

Education

High School Diploma -

Burns High School
Lawndale, NC
05-2025

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality
  • Adaptable to change

Timeline

Host

Small Town Kitchen
12.2023 - Current

Pre Assembly and Shipping Assistant

Vapor Honing Technologies
09.2022 - 08.2023

High School Diploma -

Burns High School