Marissa Trejo
Bakersfield,CA
Summary
Dynamic and detail-oriented Receptionist with a proven track record at ACW Mufflers, enhancing front desk operations through exceptional organization skills and efficient time management. Excelled in client communication and data entry, significantly improving client satisfaction and operational efficiency. Expert in handling multiple phone lines and maintaining meticulous records, demonstrating a perfect blend of hard and soft skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
ACW Mufflers
05.2018 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
High School Diploma -
East Bakersfield High School
Bakersfield, CA05.2018
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Data inputting
- Typing speed
Certification
- Registered Phlebotomy Technician (RPT) - American Medical Technologists (AMT).
- Licensed Phlebotomist - State Department of Health Services.
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
Timeline
Receptionist
ACW Mufflers
05.2018 - Current
- Registered Phlebotomy Technician (RPT) - American Medical Technologists (AMT).
- Licensed Phlebotomist - State Department of Health Services.
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
High School Diploma -
East Bakersfield High School
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