Aurelio Viola
Elk Grove
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Dignity Health
Elk Grove, CA
12.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Medical Assistant Intern
Roseville Pediatric Medical Group
Roseville, CA
07.2023 - 08.2023
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies,accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Utilized EPIC patient healthcare system to schedule appointments, registration, & patient check-in.
- Administered medications, injections, and urinalysis tests/lab work.
Sales Associate
Metro by T-Mobile
Elk Grove, CA
10.2021 - 07.2023
Sales Associate
Metro by T-Mobile
Elk Grove, CA
10.2021 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Expert knowledge of product phone details, phone features & provide excellent customer service.Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Expert knowledge of product phone details, phone features & provide excellent customer service.
Delivery Driver
Domino's Pizza
Elk Grove
01.2017 - 11.2020
- Safely operation pizza oven & kitchen equipment
- Maintained stations and stocked supplies
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes, safely operated vehicle and delivered pizza timely
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Diploma in Fundamentals in Medical Assisting - Medical Assistant
MTI College
Sacramento, CA08-2023
Skills
- HIPAA compliance
- Patient identification/scheduling
- Medical terminology knowledge/clinical documentation
- Electronic health records
- Vital signs monitoring
- Immunization administration
- Sterilization techniques
- Inventory and supply management
- Equipment sterilization
- Professionalism and ethics
- First Aid/CPR Certificate
Timeline
Medical Assistant
Dignity Health
12.2023 - Current
Medical Assistant Intern
Roseville Pediatric Medical Group
07.2023 - 08.2023
Sales Associate
Metro by T-Mobile
10.2021 - 07.2023
Sales Associate
Metro by T-Mobile
10.2021 - 07.2023
Delivery Driver
Domino's Pizza
01.2017 - 11.2020
Diploma in Fundamentals in Medical Assisting - Medical Assistant
MTI College