Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marissa Walden

Panama City

Summary

Dynamic Pharmacy Technician with a proven track record at Walgreens, excelling in problem-solving and customer service. Enhanced patient care through accurate prescription filling and training new staff. Recognized for maintaining confidentiality and optimizing workflows, contributing to increased customer satisfaction and operational efficiency.

Overview

7
7
years of professional experience

Work History

Pharmacy Technician

Walgreens
08.2023 - Current
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Logistics Senior

Harbor Freight Tools
04.2021 - 05.2023
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Package Handler

Fed Ex Ground
04.2021 - 05.2023
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Dairy/Frozen Food Manager

United Supermarkets
08.2018 - 02.2020
  • Maintained cleanliness standards throughout the department, ensuring compliance with health regulations.
  • Enhanced customer satisfaction with timely product restocking and maintaining organized freezer displays.
  • Implemented merchandising strategies to maximize product visibility and drive impulse purchases.
  • Analyzed sales trends for optimal product selection, leading to increased revenue generation.
  • Provided exceptional customer service through prompt assistance, addressing concerns, and offering recommendations on frozen food selections.

Education

No Degree - Medical Billing And Coding

DeVry University
01-2026

Associate of Science - Pre-Veterinarian Medicine

Vernon College
Wichita Falls, TX
01-2018

High School Diploma -

Rutherford High School
Panama City, FL
06-2015

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Pharmacy ethics
  • Labeling accuracy
  • Resolving customer issues

Timeline

Pharmacy Technician

Walgreens
08.2023 - Current

Logistics Senior

Harbor Freight Tools
04.2021 - 05.2023

Package Handler

Fed Ex Ground
04.2021 - 05.2023

Dairy/Frozen Food Manager

United Supermarkets
08.2018 - 02.2020

No Degree - Medical Billing And Coding

DeVry University

Associate of Science - Pre-Veterinarian Medicine

Vernon College

High School Diploma -

Rutherford High School

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