Summary
Overview
Work History
Education
Additional Information - Professional Skills
Personal Information
Timeline
Generic

Marissa Wright

Washington

Summary

A challenging position utilizing the skills and abilities I've already gained while seeking opportunities to enhance new skills and knowledge in reputable organization.

Overview

12
12
years of professional experience

Work History

Medical Receptionist

Capital Women’s Care
09.2020 - Current
  • Check in patients for their Visit / Verify all demographics at time of check in
  • Answer Phones / Fax and scan daily
  • Collect all Outstanding balances and co-pays on patients account
  • Check insurance eligibility insure the patients insurance is still active at each visit
  • Schedule all patients according to doctor's request and history of patient
  • Schedule all GYN for follow up visits depending on what they are seen for check ups, procedures, and Annual visits
  • Make sure communicate with doctors at all times on urgent cases with all OB patients
  • Help with vitals / rooming patients gather information for the doctor while getting history of patient

Work in office with 3-5 doctors daily handling all request they give in timely matter

Patient Access Representative

United Medical Center
06.2020 - 05.2023
  • Greet Patients when they enter the emergency room
  • Make sure all patients that enter the Emergency room check in and sign hospital consent forms
  • Call patients for registration / Bed Side registration to go over all patient demographics updating insurance if needed
  • At all times print out insurance eligibility and attach it to patient account for claim review
  • Answer all calls , transfer calls to Floors and appropriate staff
  • Break down medical record charts file them through the shift as Patients get discharged
  • Put all the ambulance patients in as first priority
  • At the end of each shift daily report is given and reported to the manager

Unit Secretary-Nicu

Virginia Hospital Center
06.2019 - 07.2020
  • Monitor cameras on a lock isolated unit , Buzz patients in and out have them sign in and out each visit Make sure to check wrist bands and identification at each visit
  • Answer Phones , Transfer calls to appropriate staff
  • Break down medical charts for record keeping of all patients both mom & baby
  • Communicate with nurses when parents enter the nicu for visitation
  • Keep tract of new admissions print visitation forms, HIPAA Privacy forms for parents to fill out at first visit
  • Communicate to clinical staff to ensure all appropriate patient information is gathered
  • Floated to other units such as ,Labor delivery & Nursery to help with staffing and take care secretary duties on that unit
  • Stock all medical carts each shift to insure they have the proper tools to care for the baby
  • Pay attention to all heart monitors and when unusual signs communicate that with the charge nurse STAT

Patient Care Representative- Radiology

Virginia Hospital Center
03.2013 - 06.2019
  • Process doctor orders fax and scan documents into patient files
  • Schedule and confirm patient appointments , check ups and physical referral
  • Handle all Face to Face interaction with patients to complete insurance verification billing inquiries, collect payments And co-payments if necessary
  • Go over all privacy and HIPAA forms at the end of the check in process
  • Answer and forward calls to appropriate staff
  • Call doctors offices to request stat orders for patients in need of urgent care
  • Communicate with all patients with scheduled appointments to insure that insurance approved or denied them at any time of denial a hospital waiver has be signed at time of care

Education

High school diploma -

Surrattsville High School
Clinton, MD
05.2013

Additional Information - Professional Skills

  • Excellent Customer Service
  • Excellent Receptionist and Front Desk Skills
  • Proficient in Microsoft Office Tools
  • Proficient in Excel and Data Entry
  • Advanced Clerical / Secretary skills
  • Advanced Typing
  • Advanced In EMR Systems

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Medical Receptionist

Capital Women’s Care
09.2020 - Current

Patient Access Representative

United Medical Center
06.2020 - 05.2023

Unit Secretary-Nicu

Virginia Hospital Center
06.2019 - 07.2020

Patient Care Representative- Radiology

Virginia Hospital Center
03.2013 - 06.2019

High school diploma -

Surrattsville High School
Marissa Wright