Marita Jackson
Quik Trip
Lawrenceville,GA
1
Certification
7
years of professional experience
Motivated and detail-oriented individual with strong communication, organizational, and customer service skills. Committed to creating a welcoming experience for patients while efficiently managing administrative tasks in a fast-paced healthcare environment. Quick to learn new systems, maintain accurate records, schedule appointments, and handle confidential information with professionalism. Eager to contribute to a healthcare team by providing exceptional front-office support and outstanding patient service.
Work History
Clerk
4 Years 9 Months- Interacted respectfully with diverse customers, providing compassionate service that enhanced customer satisfaction.
- Demonstrated communication and interpersonal skills by interacting respectfully with customers from diverse backgrounds and providing compassionate service.
- Resolved customer concerns professionally while supervising a positive customer experience.
- Collaborated with team members to complete daily tasks efficiently.
- Resolved customer concerns to ensure a positive experience, contributing to customer loyalty and retention.
- Responded quickly to customer requests and handled unexpected situations, ensuring smooth operations in high-volume environment.
- Managed strict sanitation, infection prevention, and food safety standards while preparing food and cleaning equipment.
- Performed routine cleaning and sanitation of food preparation areas, restrooms, beverage stations, and sales floors to maintain a clean, organized, and OSHA-compliant work environment.
- Demonstrated reliability, accountability, and strong time-management skills by arriving on time and completing assigned responsibilities as part of a team.
Front Desk Receptionist
2 Years 1 Month- Provided exceptional customer service, addressing guest concerns and enhancing visitor experiences.
- Managed multi-line phone system to efficiently handle incoming calls and inquiries.
- Coordinated scheduling for party bookings and group events, ensuring smooth operations.
- Maintained accurate records of daily transactions and guest interactions using point-of-sale systems.
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Handled incoming calls and inquiries, providing accurate information to enhance customer satisfaction.
- Trained new interns on front desk procedures, fostering a supportive learning atmosphere.
Education
Associate of Applied Science - Nursing
- Currently Attending.
- Dean's List , Spring 2026.
- BSN Program starts September, 2026.
High School Diploma
Skills
Customer Service
Compassionate Patient Care
Attention to Detail
Time Management
Organization
Multitasking
Team Collaboration
Sanitation Standards
Professionalism
Customer Care Excellence
Infection Control
Aseptic Technique
Laboratory Safety
Critical Thinking
Dependable
Microsoft Word and Excel
Certification
- American Red Cross BLS Certification. - Experienced a hands-on class practicing on models to achieve right basic life support to an individual in need.
- American Red Cross CPR & AED Certification.
AWARDS & HONORS
National Society of Leadership and Success Member., Georgia Gwinnett College, President's List of Summer 2024.
RELEVANT COURSEWORK
- Anatomy & Physiology I & II (with Lab).
- Medical Terminology.
- Microbiology (with Lab).
- Pharmacology.
- Pathophysiology.
Timeline
Clerk
Quik Trip
11.2021 - CurrentRead More
Front Desk Receptionist
Sparkles Family Fun Center
02.2019 - 03.2021Read More
Herzing University
Associate of Applied Science from Nursing
Read More
Central Gwinnett
High School Diploma
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