Marita Wind
Saint Paul,MN
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions.
Adaptable with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
4
4
years of professional experience
Work History
Asset Protection Specialist
The Home Depot Inc
Minneapolis
11.2025 - 07.2026
- Investigated shoplifting incidents by reviewing video footage, interviewing witnesses and apprehending suspects when necessary.
- Provided customer service assistance, including responding to customer inquiries, resolving customer complaints and escalating issues as needed.
- Trained new employees on asset protection procedures and protocols in accordance with corporate standards.
- Monitored store premises to prevent theft and ensure safety compliance.
- Utilized effective communication skills to interact professionally with customers, colleagues and law enforcement personnel.
Head Cashier
The Home Depot Inc
Maplewood
02.2025 - 11.2025
- Supervised cash handling procedures for accuracy and compliance.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Trained new cashiers on customer service standards and operational processes.
- Managed daily cash register operations and maintained balanced drawer.
- Provided feedback to management on cashier performance, identifying training needs and opportunities for improvement.
Paint Sales Associate
The Home Depot Inc
Maplewood, MN
06.2024 - 02.2025
- Assisted customers in selecting paint products to meet their needs and preferences.
- Maintained an organized sales floor, ensuring all product displays were neat and clean.
- Demonstrated knowledge of paint types, faux and decorative finishes, painting tools and adhesives, solvents and caulk to offer customized recommendations for customer projects.
- Recommended, selected and located merchandise based on customer desires.
Customer Service Associate
The Home Depot Inc
Maplewood, MN
11.2023 - 06.2024
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered phone calls to assist customers with questions and orders.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Provided exceptional customer service to ensure customer satisfaction.
Hardware Sales Associate
The Home Depot Inc
Maplewood, MN
09.2022 - 11.2023
- Assisted customers with product selection, pricing and availability.
- Demonstrated expertise in hardware products and services to customers.
- Recommended, selected and located merchandise based on customer desires.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Adhered to safety standards while handling heavy equipment within the store environment.
- Ticketed, arranged and displayed merchandise to promote sales.
Education
GED -
G.E.D
Redby, MN05-2015
Skills
- Excellent communication skills
- Merchandising
- Teamwork and collaboration
- Stock management
- Relationship building
- Adaptability and flexibility
- Empathy and Patience
- Loss prevention experience
- Customer support
- System management
- POS system
- Hospitality and accommodation
Timeline
Asset Protection Specialist
The Home Depot Inc
11.2025 - 07.2026
Head Cashier
The Home Depot Inc
02.2025 - 11.2025
Paint Sales Associate
The Home Depot Inc
06.2024 - 02.2025
Customer Service Associate
The Home Depot Inc
11.2023 - 06.2024
Hardware Sales Associate
The Home Depot Inc
09.2022 - 11.2023
GED -
G.E.D