Maritza Dominguez
Miami,FL
Summary
Dynamic and empathetic professional with a proven track record in caseload management and client advocacy, honed at Victoria Nursing & Rehabilitation Center. Expert in fostering client relationships and streamlining processes, leading to improved well-being and efficient real estate transactions. Skilled in motivational interviewing and adept at leveraging empathy and market analysis to exceed client expectations.
Overview
22
22
years of professional experience
Work History
Real Estate Agent
Layer 7 Group
Miami, FL
11.2016 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
Social Services Assistant
Victoria Nursing & Rehabilitation Center
Miami, FL
01.2010 - 10.2014
- Assisted case managers in developing personalized care plans for clients, resulting in improved well-being and selfsufficiency.
- Developed and maintained accurate records of programs and services.
- Assisted with the development of policy and procedure documentation, ensuring organizational compliance with regulatory requirements.
Ward Clerk of a Nurse Station
Victoria Nursing & Rehabilitation Center
Miami, FL
08.2003 - 10.2010
- Organized paperwork for doctors, nurses, and patients.
- Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
- Stored and retrieved permanent records on daily basis.
- Contributed to a positive ward atmosphere through friendly interactions with patients, families, and staff members.
- Trained new Ward Clerks on best practices for administrative duties, contributing to a knowledgeable workforce that maintained high standards of service quality.
- Maintained accurate patient records, ensuring confidentiality and adherence to HIPAA regulations.
- Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care.
- Filled out records, staffing sheets, and patient documents.
- Answered multi-line phone systems to manage incoming and outgoing calls for busy Type department.
- Provided valuable assistance during emergency situations by quickly alerting appropriate medical personnel when necessary.
Certified Nursing Assistant
Victoria Nursing & Rehabilitation Center
Miami, FL
05.2002 - 08.2003
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Education
High School Diploma -
30 De Noviembre
Cuba07.2000
Skills
- Empathy Display
- Caseload Management
- Client Advocacy
- Motivational Interviewing
Timeline
Real Estate Agent
Layer 7 Group
11.2016 - Current
Social Services Assistant
Victoria Nursing & Rehabilitation Center
01.2010 - 10.2014
Ward Clerk of a Nurse Station
Victoria Nursing & Rehabilitation Center
08.2003 - 10.2010
Certified Nursing Assistant
Victoria Nursing & Rehabilitation Center
05.2002 - 08.2003
High School Diploma -
30 De Noviembre