Summary
Overview
Work History
Education
Skills
Volunteer 2019-2021
Timeline
Generic

Maritza Lopez

Austin,TX

Summary

Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

4
4
years of professional experience

Work History

Personal Shopper

HEB Grocery Store
10.2022 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Communicated with vendors to stay informed of new products and stock availability.

Front End Associate

Target
05.2022 - 09.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting and loading customer purchases.
  • Facilitated cash, check and credit transactions on cash register with 92% accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier/Cook

Whatabuger
07.2019 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked in a fast-pace environment with sense of urgency to serve guests quickly.

Education

High School Diploma -

Crockett High School
Austin, TX
06.2022

Skills

  • Effective Multitasking
  • Accurate Money Handling
  • Guest Satisfaction
  • Verbal and written communication
  • Problem- solving
  • Bilingual

Volunteer 2019-2021

San Juan diego catholic high school 

  • Collected and posted attendance for all grade levels
  • Assisted in answering students questions to help the lead teacher maintain a flow during their lesson

Timeline

Personal Shopper

HEB Grocery Store
10.2022 - Current

Front End Associate

Target
05.2022 - 09.2022

Cashier/Cook

Whatabuger
07.2019 - 04.2022

High School Diploma -

Crockett High School

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Maritza Lopez