Maritza Lopez
Las Vegas,NV
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
5
5
years of professional experience
Work History
Supervisor
CCS Cleaning Service
Phoenix , AZ
05.2023 - 11.2024
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Supervisor
Best Western Laundry
Wickenburg, Arizona
01.2020 - 05.2023
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Education
High School Diploma -
Maya High School
Phoenix, AZ05-2020
Skills
- Schedule development
- Coaching and mentoring
- Customer service
- Inventory oversight
- Verbal and written communication
- Team building
- Workflow management
- Staff discipline
- Expectation setting
- Documentation and reporting
- Attention to detail
- Goal oriented
Timeline
Supervisor
CCS Cleaning Service
05.2023 - 11.2024
Supervisor
Best Western Laundry
01.2020 - 05.2023
High School Diploma -
Maya High School