Maritza Martinez

Responsible for preparing the donor, donor area and equipment for the pheresis process.

Maintains alertness and awareness to any reaction donor may have during or after the pheresis process

Performed data entry tasks into various computer systems accurately and promptly.

Provided exceptional customer service to ensure customer satisfaction.

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.

Crocheted Orders for clients in a timely matter.

Respond to inquires promptly, handle orders, provide excellent customer service

Supervised daily operations, ensuring team adherence to safety and quality standards.
Trained new team members on operational procedures and customer service excellence.

Managed high volumes of transactions during peak hours, maintaining accuracy and efficiency under pressure.