Maritza Ortiz
Chicago,IL
Summary
Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Walmart
05.2023 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Processing Team Associate
Walmart
09.2022 - 05.2023
- Performed inventory control, such as counting, and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
- Preformed store price changes.
Cashier
Walmart
05.2022 - 08.2022
- Performed cash, card and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Stocker Associate
Walmart
10.2021 - 04.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
Restaurant Waitress
Aguelas Mexican Restaurant
09.2020 - 10.2021
- Served food and beverages promptly with focused attention to customer needs.
- Completed credit payments via card processing systems.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Restaurant Waitress
Antojitos Durango - Mexican Restaurant
04.2018 - 09.2018
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
GED -
Pathways In Education
Chicago, IL01.2023
Skills
- Company Safety Procedures
- Warm and Friendly
- Food Sanitation
- Adaptable and Flexible
- Service Quality
- Guest Satisfaction
- Process Payments
- Cleaning and Sanitizing
- Item Replenishment
- Price Verifications
- Food Preparation and Safety
- Accurate money handling
Languages
Spanish
Native or Bilingual
Timeline
Personal Shopper
Walmart
05.2023 - Current
Processing Team Associate
Walmart
09.2022 - 05.2023
Cashier
Walmart
05.2022 - 08.2022
Stocker Associate
Walmart
10.2021 - 04.2022
Restaurant Waitress
Aguelas Mexican Restaurant
09.2020 - 10.2021
Restaurant Waitress
Antojitos Durango - Mexican Restaurant
04.2018 - 09.2018
GED -
Pathways In Education