Maritza Padilla
Los Angeles,CA
Summary
Motivated teacher's assistant with a deep passion for helping children at multiple grade levels to excel by supporting teachers and enhancing classroom environments. Proficient in organizing supplies, cleaning rooms and planning fun activities. Good tutoring, recordkeeping and time management skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Blue Shield of CA
Monterey Park, CA
08.2020 - 09.2024
- De-escalated angry customers on calls using approved scripts.
- Handled special orders directly and via phone, driving increased sales monthly.
- Delivered exceptional customer service to address complaints promptly.
- Updated databases with accurate and timely information.
- Coordinated billing arrangements.
- Modified statements and issued reimbursements to handle customer billing disputes.
Teacher's Assistant
Just Plane Kids
Palmdale, CA
05.2007 - 05.2011
- Organized daily assignments for teachers and support teams.
- Executed administrative tasks to maintain classroom efficiency.
- Collaborated in designing lesson plans utilizing varied instructional techniques.
- Delivered tutoring sessions to enhance student understanding.
- Fostered effective relationships with stakeholders.
- Analyzed student learning preferences.
- Optimized scheduling processes for student conferences.
Teacher's Assistant
Montessori For All
El Monte, CA
06.2005 - 07.2006
- Assisted in structuring lessons with diverse teaching methodologies, incorporating hands-on activities.
- Monitored children and engaged in various interactive activities.
- Tutored students in course material to improve comprehension.
- Managed distribution and collection of tests and homework.
Education
Associate of Science -
East Los Angeles College
Monterey Park, CA06-2020
High School Diploma -
Mark Keppel Hight School
Alhambra, CA06-2001
Skills
- Strong Student Engagement Strategies
- Curriculum Development
- Academic Evaluation
- Specialized Education Assistance
- First Aid/CPR
- Administrative support
- Educational Support and Collaboration
- Independent Goal Achievement
- Collaboration with Parents and Educators
- Software Competency
- Academic Support for Students
Certification
- 18 units in Child dep
- Certificate in Health Information Coding and Statistics Clerk |
- Certificate in Health Information Coding Specialist |
Languages
English
Professional
Spanish
Professional
Timeline
Customer Service Representative
Blue Shield of CA
08.2020 - 09.2024
Teacher's Assistant
Just Plane Kids
05.2007 - 05.2011
Teacher's Assistant
Montessori For All
06.2005 - 07.2006
Associate of Science -
East Los Angeles College
High School Diploma -
Mark Keppel Hight School
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